How do I get through the phone menu to a live person?
GetHuman researchers routinely call this UAB Hospital phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3
Here is how our research team describes the way the UAB Hospital phone system greets you: Thank you for calling UAB Connect for UAB and UAB Highlands patient information. Please press 1. All other callers, please remain on the line for the next available UAB Connect call center operator. Thank you.
What are the hours and when should I call?
UAB Hospital operates the call center for this 800-822-8816 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 156 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this UAB Hospital phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like UAB Hospital staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call UAB Hospital is Monday.The most busy day to call is Friday.Again, this is based on a sample of 156 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call UAB Hospital
In summation, the best day to call UAB Hospital is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that UAB Hospital staffs the call center well on Monday.
Why Customers Call UAB Hospital
If you have time to do a bit of reading before you call UAB Hospital, we recommend you read over some of our problem-specific articles.
UAB Hospital is located in Birmingham, Alabama, in the heart of the Medical District. Specifically, it is situated at 619 19th Street South, Birmingham, AL 35233. As a premier academic medical center, UAB Hospital is easily accessible via various transportation options. Its central location provides convenience for patients, their families, and healthcare professionals. The hospital's strategic location within the bustling Medical District ensures proximity to a multitude of medical facilities and research institutes, further enhancing its reputation as a hub of cutting-edge healthcare. UAB Hospital's address captures its pivotal position in the vibrant city of Birmingham, allowing it to serve as a vital resource for the community and beyond.
Visiting hours at UAB Hospital are designed to maintain a safe and healing environment for patients, their families, and staff. General visiting hours are from 9 am to 9 pm, seven days a week. However, there are certain units with specific visiting guidelines that may vary, such as intensive care and critical care units. Visitors are encouraged to check with the unit directly or consult the hospital's website for any restrictions or modifications to visiting hours. UAB Hospital aims to balance patient rest and recovery needs with the importance of family support during the healing process. Understanding and respecting these visiting hours contribute to the well-being of all involved parties within the hospital community.
UAB Hospital offers several parking options for visitors and patients. The main parking facility is the North Pavilion Parking Deck, conveniently located near the hospital entrance. This deck provides covered parking spaces and is accessible 24/7. For added convenience, valet parking services are available near the hospital's entrance for a fee. Additionally, there are various surface parking lots around the hospital, including the 4th Avenue Deck and the 5th Avenue Deck, both easily accessible to visitors. It is important to note that parking fees apply to all parking facilities, and the rates may vary depending on the duration of the stay. To facilitate parking, UAB Hospital recommends utilizing the ParkMe app, available for download, which provides real-time parking availability information.
Click the link above to get answers to just about any UAB Hospital customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More UAB Hospital Customer Service Contacts
There are of course other ways to contact UAB Hospital customer service besides the phone. Below we list the best ones, by medium.
undefined Customer Service on Facebook / Messenger
Use this link to connect with customer service through Facebook
Some customer service teams, like that of UAB Hospital, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Conclusion and closing notes
This is UAB Hospital's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a UAB Hospital agent. This phone number is UAB Hospital's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-822-8816 include and other customer service issues. Rather than trying to call UAB Hospital first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook. In total, UAB Hospital has 2 phone numbers. It's not always clear what is the best way to talk to UAB Hospital representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for UAB Hospital. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like UAB Hospital. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.