A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Teleflora below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Teleflora phone number to document the phone system.
Here is how our research team describes the way the Teleflora phone system greets you: If you are calling about an existing order, press 1. Calling about a new order, press 2. For all other questions, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3 at the first menu.
Below are some clips we've found from Teleflora's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Teleflora. To continue this call in English, please remain on the line. Good
If you're calling about an existing order, please press one.
If you're ready to place a new floral order, please hi.
This is Max. I understand you're inquiring about your current floral order.
I'm happy to assist you with that today.
To locate your order by order number, please press one."
Excerpt from a call with Teleflora
Friday, March 1, 2024 4:40 PM
The first phone menu
"You for calling Teleflora. To continue this call in English, please remain on the line. Good
If you're calling about an existing order, please press one.
If you're ready to place a new floral order, please press two."
Excerpt from a call with Teleflora
Tuesday, June 4, 2024 6:30 PM
What are the hours and when should I call?
Teleflora operates the call center for this 800-835-3356 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 165 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Teleflora call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Teleflora phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Teleflora staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Teleflora is Sunday.The most busy day to call is Wednesday, which averages 218% more phone calls by comparison.Again, this is based on a sample of 165 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Teleflora is Monday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Teleflora staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Teleflora
Below is a sample of recent calls to Teleflora, and their purpose. Are any of these similar to the reason you are trying to call?
Discrepancy in delivery: "The arrangement that was delivered was not what was online."
- From a call lasting 5m 2s , Jul 27, 2024 2:56 AM
Confirmation request: "Will I get an email or something about this or a confirmation?"
- From a call lasting 15m 14s , Jun 13, 2024 9:00 PM
Order issues: "Order was canceled again, not delivered on time for a birthday gift."
- From a call lasting 6m 47s , May 10, 2024 12:27 AM
Inquiring about international order: "I wanted to get some information on sending flowers to Australia for my sister's birthday."
- From a call lasting 3m 29s , Apr 6, 2024 1:20 PM
Delivery inquiry: "I just got a message saying that they could not deliver today, wondering when that could happen."
- From a call lasting 3m 31s , Mar 1, 2024 6:39 PM
Information about why customers call Teleflora is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Teleflora will reply our your email.
As a last, sometimes only, resort- Teleflora customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Teleflora's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Teleflora agent. This phone number is Teleflora's best phone number because 7,836 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-835-3356 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Teleflora first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Teleflora has 1 phone number. It's not always clear what is the best way to talk to Teleflora representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Teleflora. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Teleflora. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.