Updated July 14, 2025

Teleflora Customer FAQ

Recent Teleflora Customer Questions

Help me with my Teleflora customer service issue

Ordering and Delivery

How do I place an order?

To place an order with Teleflora, visit their website to explore various floral arrangements and gifts. Select your desired...

How do I track my order?

To track a Teleflora order, visit their website and locate the order tracking section. Enter the order number and associated...

Can I send flowers internationally?

Teleflora provides an international flower delivery service, allowing customers to send arrangements worldwide. However,...

Can I schedule a delivery for a specific date?

Teleflora allows customers to select specific delivery dates when ordering flowers online. This option is especially useful for...

Do you offer same-day delivery?

Teleflora provides same-day delivery in select areas, contingent on placing the order by the cutoff time, usually in the early...

Can I choose specific delivery times for my flower order?

Teleflora provides various delivery choices, but specific delivery times are not guaranteed due to factors like location and...

Are there options for recurring flower deliveries?

Teleflora does provide options for recurring flower deliveries, allowing customers to choose subscriptions that suit their...

What kinds of payment methods do you accept?

Teleflora accepts various payment methods including major credit cards like Visa, MasterCard, Discover, and American Express,...

Can I add a personalized message to my order?

Teleflora does offer the option to add a personalized message to orders, typically during the checkout process. This allows...

Can I customize my floral arrangement?

Teleflora allows for customization of floral arrangements, enabling customers to select different flowers, colors, and sizes to...

Do you offer any additional gift options with the flowers?

Teleflora offers a range of optional gifts that can be combined with flower arrangements, including gourmet baskets, plush...

What is your cancellation and refund policy?

Teleflora has set policies for cancellations and refunds that prioritize customer satisfaction. Orders can usually be canceled...

What should I do if the flowers I received are damaged or unsatisfactory?

If the flowers from Teleflora are damaged or unsatisfactory, examine the delivery and document any issues with photos. Refer to...

Do you provide care instructions for the flowers?

Teleflora offers care instructions for flowers to help maintain their freshness and appearance. These tips cover handling upon...

What types of flowers and arrangements do you offer?

Teleflora provides a wide variety of flowers and arrangements suitable for different occasions, including classic bouquets with...

Can I send flowers for a special event or holiday?

Teleflora provides a variety of floral arrangements ideal for special occasions and holidays. From birthdays to seasonal...

Can I track my florist's delivery process in real-time?

Teleflora does not offer real-time tracking for deliveries. Customers can receive order updates via email or text notifications...

We look to the Teleflora issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Teleflora issues reported to GetHuman

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