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Tele2 Customer Service

Phone Number & Contact Info

Tele2's Best Phone Number

+46 77 225 25 25
Calls Customer Service·Most popular Tele2 number
Q:

How do I talk to a live human at Tele2?

A:Calling this Tele2 number should go right to a real human being.
Q:

Does Tele2 offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Tele2 phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Tele2 number should go right to a real human being
In fact, much of this information on this page is superfluous because this Tele2 phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Tele2 operates the call center for this +46 77 225 25 25 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tele2 phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tele2 staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Tele2 is Friday. The most busy day to call is Monday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Tele2

In summation, the best day to call Tele2 is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Tele2 staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Tele2

If you have time to do a bit of reading before you call Tele2, we recommend you read over some of our problem-specific articles.

What is the coverage area for Tele2?

The coverage area for Tele2 extends across the entire country, providing a vast network for its customers. With coverage that spans urban areas, suburban regions, and even rural locations, Tele2 ensures that its services are available to as many users as possible. Whether you are in a bustling city or a remote town, you can count on Tele2's network to keep you connected. With a focus on expanding coverage and improving signal strength, Tele2 aims to deliver reliable and high-quality connectivity to its customers across the country. Stay connected wherever you are with Tele2's extensive coverage area.

What is the return policy for Tele2 devices?

Tele2 offers a hassle-free return policy for devices purchased through their platform. Customers are entitled to a 14-day satisfaction guarantee, starting from the date of purchase. During this period, if a customer is not completely satisfied with their device, they can return it for a refund or exchange. The returned device must be in its original condition, with all accessories, packaging, and documentation included. Additionally, the device shouldn't have any physical damage or signs of misuse. To initiate a return, customers are required to contact Tele2's customer support or visit one of their retail stores. Once the returned device is received and inspected, Tele2 will process the refund or exchange promptly. It is important to keep in mind that the return policy is subject to certain terms and conditions, which can be found on Tele2's website.

What are the available telecommunication services provided by Tele2?

Tele2 offers a wide range of telecommunication services designed to meet various needs. Our services include mobile communication, broadband internet, fixed telephony, and TV solutions. With our mobile communication service, customers can choose from flexible mobile plans tailored to their usage preferences, offering unlimited calls and texts, as well as data packages for seamless internet connectivity. Our broadband internet service ensures reliable and fast internet access for both homes and businesses, with various speed options available. Tele2 also provides fixed telephony solutions, enabling customers to make high-quality calls from their landline phones. Additionally, we offer TV services, delivering a wide selection of channels and content for entertainment purposes. With our comprehensive suite of telecommunication services, Tele2 strives to keep you connected and entertained wherever you are.

Top Tele2 customer service problems

Click the link above to get answers to just about any Tele2 customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Tele2 is extracted from issues that customers have reported to GetHuman.
Tele2 issues reported to GetHuman

Conclusion and closing notes

This is Tele2's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tele2 agent. This phone number is Tele2's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +46 77 225 25 25 include and other customer service issues. Rather than trying to call Tele2 first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Tele2 has 1 phone number. It's not always clear what is the best way to talk to Tele2 representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Tele2. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tele2. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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