Does Staples Rewards offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Saturday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Staples Rewards below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Staples Rewards phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 5 then 3 OR Keep pressing 0
Below are some clips we've found from Staples Rewards's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi. Thanks so much for calling Staples Easy Rewards.
Where it fast to earn, easy to redeem, and personalized by you.
You can access your Easy Rewards account details including your current easy rewards points total anytime at staples dot com slash easy or in the Staples app.
Please note, earned rewards from the Staples rewards program for February have been issued to your account and are separate from points earned through the easy rewards program.
To access earned rewards, please download the Staples app.
Tap the account by icon, and then navigate to other balances.
You can also refer to your most recent Staples reward statement email for the full sixteen digit code to redeem online at staples dot com.
Please listen closely to the following menu options."
Excerpt from a call with Staples Rewards
Friday, March 29, 2024 7:53 PM
They may ask you to say or enter information
"Hi. Thanks so much for calling Staples Easy Rewards, where it's fast to earn, easy to redeem, and personalized by you.
You can access your Easy Rewards account details including your current Easy Rewards points total anytime at staples dot com slash easy or in the Staples app.
Please note, earned rewards from the Staples rewards program for February have been issued to your account and are separate from points earned through the easy rewards program.
To access earned rewards, please download the Staples app, tap the account icon and then navigate to other balances.
You can also refer to your most recent Staples rewards statement email for the full sixteen digit code to redeem online at staples dot com.
Please listen closely to the following menu options.
For information on easy rewards points, including how to check your points balance, selecting your bonus points categories, or activating your personalized offers, press or say one."
Excerpt from a call with Staples Rewards
Friday, March 29, 2024 7:44 PM
What are the hours and when should I call?
Staples Rewards operates the call center for this 800-793-3320 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 84 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Staples Rewards call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Staples Rewards phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Staples Rewards staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Staples Rewards is Tuesday.The most busy day to call is Saturday, which averages 300% more phone calls by comparison.Again, this is based on a sample of 84 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Quietest
Wed
Thu
Fri
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Staples Rewards is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Staples Rewards staffs the call center well on Tuesday.
Why Customers Call Staples Rewards
If you have time to do a bit of reading before you call Staples Rewards, we recommend you read over some of our problem-specific articles.
Staples Rewards is a customer loyalty program provided by Staples, the renowned office supply retailer. It offers exclusive benefits, discounts, and rewards to its members. By signing up for free, customers can earn rewards on eligible purchases made both in-store and online. These rewards can be redeemed for various products and services, including office supplies, technology, and printing services at Staples stores or through Staples.com. Aside from earning rewards, members gain access to exclusive perks such as bonus events, free shipping, and ink recycling rewards. The program also comprises different tiers – each offering additional benefits – based on the customer's annual spending. Overall, Staples Rewards aims to provide customers with valuable savings, convenience, and enhanced shopping experiences while fostering loyalty among its clientele.
Staples Rewards is a loyalty program that offers various benefits to its members. To join, simply sign up in-store or online. Eligible purchases earn you 2% back in rewards, excluding taxes, postage stamps, and gift cards. Rewards are issued monthly when the value exceeds $5, either in-store or online. The rewards are available for spending on future purchases at Staples, making it a great way to save money. Plus, members receive free shipping on orders over $49. Staple Rewards also provides exclusive access to bonus events, special promotions, and personalized offers. To ensure you don't miss out, make sure to provide your email address. It's a simple and convenient way to earn rewards and enjoy extra perks at Staples. Join now and start reaping the benefits today!
Your Staples Rewards will expire if there is no activity on your account for a consecutive 12-month period. Activity includes making a purchase, redeeming a reward, or accruing new rewards. To avoid expiration, ensure you use your rewards or make a purchase within the specified timeframe. Once expired, any remaining rewards will be forfeited, and you won't be able to retrieve or redeem them. We recommend regularly checking your account and staying updated on your rewards balance to make the most of your benefits. For further information or assistance regarding your Staples Rewards expiration or any other queries, please reach out to our customer support team.
Click the link above to get answers to just about any Staples Rewards customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Staples Rewards, and their purpose. Are any of these similar to the reason you are trying to call?
Tracking rewards points: "I was trying to track down my rewards points from January."
- From a call lasting 15m 6s , Mar 29, 2024 7:53 PM
Missing rewards points: "I cannot find my rewards points from January and it's a substantial amount of money."
- From a call lasting 8m 51s , Mar 29, 2024 7:44 PM
Information about why customers call Staples Rewards is extracted from issues that customers have reported to GetHuman.
This is Staples Rewards's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Staples Rewards agent. This phone number is Staples Rewards's best phone number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-793-3320 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Staples Rewards first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Staples Rewards has 1 phone number. It's not always clear what is the best way to talk to Staples Rewards representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Staples Rewards. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Staples Rewards. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.