How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for SpringHill Suites below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this SpringHill Suites phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, press 6, enter phone number
Below are some clips we've found from SpringHill Suites's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Marriott.
How can I help you today? You can say things like make a reservation or what's my points balance?"
Excerpt from a call with SpringHill Suites
Saturday, April 6, 2024 7:54 PM
What are the hours and when should I call?
SpringHill Suites operates the call center for this 800-721-7033 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 208 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the SpringHill Suites call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this SpringHill Suites phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like SpringHill Suites staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call SpringHill Suites is Sunday.The most busy day to call is Saturday, which averages 135% more phone calls by comparison.Again, this is based on a sample of 208 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
SpringHill Suites welcomes pets in select rooms for a nominal fee. We understand that pets are part of the family and want to ensure a comfortable stay for all guests. Please note that a maximum of two pets per room is permitted, with a weight limit of 40 pounds per pet. We kindly request that all owners keep their pets on a leash and clean up after them when walking around the property. While pets are allowed in designated areas, they are not permitted in common areas such as the fitness center, pool area, and dining facilities. Specially designated pet-friendly rooms are available upon request, so please let us know in advance of your arrival if you will be bringing a furry friend along.
SpringHill Suites offers a range of amenities to enhance guests' experience and make their stay comfortable and convenient. Our amenities include spacious and well-appointed suites with separate living areas and workspaces, luxury bedding with crisp linens and fluffy pillows, and complimentary high-speed Wi-Fi access throughout the property. Guests can enjoy a complimentary hot breakfast buffet every morning, featuring a variety of delicious options. Our 24/7 fitness center helps guests stay active, and the indoor pool offers a refreshing retreat. Other amenities include a business center with printing services, a market for snacks and drinks, and laundry facilities. Whether traveling for business or leisure, SpringHill Suites ensures a pleasant and enjoyable stay with its comprehensive range of amenities.
Click the link above to get answers to just about any SpringHill Suites customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to SpringHill Suites, and their purpose. Are any of these similar to the reason you are trying to call?
Refund inquiry: "I keep getting disconnected with you guys."
- From a call lasting 6m 29s , Dec 17, 2024 9:35 PM
Refund inquiry: "I never got my money back from you guys."
- From a call lasting 16m 44s , Dec 17, 2024 9:18 PM
Refund issue: "I never received my money back."
- From a call lasting 12m 32s , Dec 17, 2024 9:05 PM
Retrieve hotel receipt: "I'm trying to retrieve my hotel receipt for November fifth as check-in, check out November seventh."
- From a call lasting 9m 16s , Nov 18, 2024 6:47 PM
Inquiry about discounts: "I wanted to find out if they're doing any discount for people that are displaced due to the hurricane."
- From a call lasting 10m 17s , Oct 23, 2024 3:27 PM
Information about why customers call SpringHill Suites is extracted from issues that customers have reported to GetHuman.
This is SpringHill Suites's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SpringHill Suites agent. This phone number is SpringHill Suites's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-721-7033 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call SpringHill Suites first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, SpringHill Suites has 2 phone numbers. It's not always clear what is the best way to talk to SpringHill Suites representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for SpringHill Suites. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like SpringHill Suites. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.