Toll-free·Calls Customer Service·Most popular Southwest Rapid Rewards number
Q:
How do I talk to a live human at Southwest Rapid Rewards?
A:At the first menu say "It's something else." At the second menu, say "It's something else" again.
Q:
Does Southwest Rapid Rewards offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Saturday. Details
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Southwest Rapid Rewards phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:At the first menu say "It's something else." At the second menu, say "It's something else" again.
Here is how our research team describes the way the Southwest Rapid Rewards phone system greets you: Thank you for calling Southwest Airlines. Which best describes why you're calling. You can say Rapid rewards, a new reservation, change in existing reservation, flight status or say it's something else.
Below are some clips we've found from Southwest Rapid Rewards's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Southwest Airlines.
Which best to describes why you're calling?"
Excerpt from a call with Southwest Rapid Rewards
Saturday, March 16, 2024 3:58 PM
They may ask you to say or enter information
"You can say Rapid Rewards, a new reservation, change an existing reservation, flight You're calling about your Rapid Rewards account."
Excerpt from a call with Southwest Rapid Rewards
Sunday, April 7, 2024 10:43 PM
What are the hours and when should I call?
Southwest Rapid Rewards operates the call center for this 800-435-9792 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 158 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Southwest Rapid Rewards phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Southwest Rapid Rewards staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Southwest Rapid Rewards is Monday.The most busy day to call is Saturday, which averages 69% more phone calls by comparison.Again, this is based on a sample of 158 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Fri
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Southwest Rapid Rewards
In summation, the best day to call Southwest Rapid Rewards is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Southwest Rapid Rewards number, but it is also the day with the shortest hold times.
Why Customers Call Southwest Rapid Rewards
If you have time to do a bit of reading before you call Southwest Rapid Rewards, we recommend you read over some of our problem-specific articles.
Southwest Rapid Rewards is a loyalty program offered by Southwest Airlines that allows members to earn and redeem points for flights and other travel perks. It is designed to reward frequent travelers for their loyalty and provide them with exclusive benefits. As a member, you can earn points through various activities, including booking flights, staying at partner hotels, and using co-branded credit cards. These points can then be used to book flights with no blackout dates or seat restrictions. Additionally, Rapid Rewards members enjoy perks like priority boarding, access to dedicated customer service lines, and opportunities for tier status and companion passes. With Southwest Rapid Rewards, you can maximize the value of your travel and enjoy a seamless and rewarding experience with Southwest Airlines.
No, Rapid Rewards points do not expire as long as there is qualifying account activity, such as earning points or redeeming them, at least once every 24 months. This ensures that members can accumulate points and use them whenever they choose without the worry of expiration. Southwest Airlines values its loyal customers and aims to provide a flexible and rewarding program. The policy allows members to save their points and use them for flights, hotel stays, car rentals, or other perks whenever it suits their travel needs. By offering a no-expiration feature, Rapid Rewards enhances the overall customer experience and promotes long-term loyalty among its members.
The Rapid Rewards Select Program is a loyalty program offered by Southwest Airlines. It allows members to earn points on various qualifying purchases and activities, such as flights, car rentals, hotel stays, and more. These points can then be redeemed for rewards such as free flights, upgrades, and other travel-related benefits. The program offers three tiers: A-List, A-List Preferred, and Companion Pass, based on the member's level of activity. A-List members enjoy perks like priority boarding and free same-day standby, while A-List Preferred members receive additional benefits like 100% bonus points on flights. The coveted Companion Pass allows a designated person to fly with the member for free (just pay taxes and fees) for up to two years. The Rapid Rewards Select Program provides exclusive benefits to loyal Southwest Airlines customers, enhancing their travel experience and offering great value for their loyalty.
Click the link above to get answers to just about any Southwest Rapid Rewards customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Southwest Rapid Rewards, and their purpose. Are any of these similar to the reason you are trying to call?
Trouble with Rapid Rewards account: "I'm confused about updating the password for my Rapid Rewards account after getting the Southwest credit card."
- From a call lasting 6m 38s , Mar 16, 2024 3:47 PM
Setting up family tickets: "I'm trying to set up and activate tickets for my family using points and cash."
- From a call lasting 17m 51s , Feb 28, 2024 11:23 PM
Conclusion and closing notes
This is Southwest Rapid Rewards's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Southwest Rapid Rewards agent. This phone number is Southwest Rapid Rewards's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-435-9792 include and other customer service issues. Rather than trying to call Southwest Rapid Rewards first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Southwest Rapid Rewards has 1 phone number. It's not always clear what is the best way to talk to Southwest Rapid Rewards representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Southwest Rapid Rewards. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Southwest Rapid Rewards. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.