Calls Customer Service·Most popular South West Water number
Q:
How do I talk to a live human at South West Water?
A:Just wait on the line.
Q:
Does South West Water offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Monday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this South West Water phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just wait on the line
What are the hours and when should I call?
South West Water operates the call center for this 0800 169 1133 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 74 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this South West Water phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like South West Water staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call South West Water is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 74 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call South West Water
In summation, the best day to call South West Water is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that South West Water staffs the call center well on Thursday.
Why Customers Call South West Water
If you have time to do a bit of reading before you call South West Water, we recommend you read over some of our problem-specific articles.
South West Water accepts a variety of payment methods for your convenience. You can make payments through Direct Debit, which is an easy and hassle-free option to ensure your bills are paid on time. We also accept payment by debit or credit card, both online and over the phone, providing a convenient and secure way to make payments. Additionally, you can pay by cheque, bank transfer, or set up a standing order. We strive to offer flexibility to our customers, making it as convenient as possible to pay your water bill. Remember, if you have any questions or need further assistance regarding payment methods, our friendly customer service team is always ready to help.
Yes, customers have the option to request a water meter installation with South West Water. Installing a water meter can help customers monitor and control their water usage, leading to potential savings on water bills. To request a water meter installation, customers can get in touch with South West Water's customer service team. They will guide customers through the meter installation process, including eligibility criteria and any associated charges. South West Water aims to install meters within 12 weeks of receiving a request, and customers will be notified of the installation date in advance. Requesting a water meter installation is a simple way to have more control over water consumption and potentially reduce water bills.
Click the link above to get answers to just about any South West Water customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call South West Water is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- South West Water customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is South West Water's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a South West Water agent. This phone number is South West Water's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800 169 1133 include and other customer service issues. Rather than trying to call South West Water first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, South West Water has 1 phone number. It's not always clear what is the best way to talk to South West Water representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for South West Water. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like South West Water. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.