South Carolina Department of Revenue Customer Service

Phone Number & Contact Info

South Carolina Department of Revenue's Best Phone Number

800-768-3676
Toll-free·Calls Customer Service·Most popular South Carolina Department of Revenue number
Free tools for easier calling
Q:

How do I talk to a live human at South Carolina Department of Revenue?

A:Leave a message for a call back. Our free phone can also navigate phone menus to get a live human at South Carolina Department of Revenue for you.
Q:

Does South Carolina Department of Revenue offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Friday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for South Carolina Department of Revenue below.

Let us call and talk to South Carolina Department of Revenue for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this South Carolina Department of Revenue phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Leave a message for a call back

What are the hours and when should I call?

South Carolina Department of Revenue operates the call center for this 800-768-3676 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 58 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the South Carolina Department of Revenue call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this South Carolina Department of Revenue phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like South Carolina Department of Revenue staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call South Carolina Department of Revenue is Sunday. The most busy day to call is Wednesday, which averages 600% more phone calls by comparison. Again, this is based on a sample of 58 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call South Carolina Department of Revenue

In summation, the best day to call South Carolina Department of Revenue is Thursday.

Why Customers Call South Carolina Department of Revenue

If you have time to do a bit of reading before you call South Carolina Department of Revenue, we recommend you read over some of our problem-specific articles.

What forms of payment does the South Carolina Department of Revenue accept?

The South Carolina Department of Revenue accepts various forms of payment to accommodate taxpayers. These include credit or debit cards, electronic funds transfers (EFT), mail-in check or money order payments, and cash payments made in-person at select department offices. Additionally, taxpayers can utilize the online payment system on the department's website to conveniently pay their taxes electronically. However, it is important to note that there may be certain restrictions and requirements for each payment method. For instance, some credit card payments may incur a convenience fee, while cash payments can only be made within specific operating hours at designated locations. Taxpayers are encouraged to review the department's website or contact their local office for more detailed information regarding acceptable forms of payment.

How Do I Check the Status of My Tax Return with South Carolina Department of Revenue?

This guide can help residents of South Carolina find the status of their state tax returns. It also discusses what may be causing a delay in their tax return from the state Department of Revenue. Some common reasons for delayed tax returns are because it was filed by paper or there was a mistake made on the form.

Are Social Security benefits taxable in South Carolina?

No, social security benefits are not taxable in South Carolina. The state follows the federal tax treatment of social security benefits. According to the South Carolina Department of Revenue, social security benefits received by residents are not subject to state income tax. This means that retirees or individuals receiving social security payments do not need to include these benefits as taxable income when filing their state tax returns in South Carolina. It is important to note that although South Carolina does not tax social security benefits, other types of income may still be subject to state taxation. Residents are advised to consult with a tax professional or the Department of Revenue for further guidance on their specific tax situation.

Top South Carolina Department of Revenue customer service problems

Click the link above to get answers to just about any South Carolina Department of Revenue customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to South Carolina Department of Revenue, and their purpose. Are any of these similar to the reason you are trying to call?
Request for tax letters: "I have misplaced those certificates."
- From a call lasting 12m 31s , Dec 17, 2024 2:58 PM
Information about why customers call South Carolina Department of Revenue is extracted from issues that customers have reported to GetHuman.
South Carolina Department of Revenue issues reported to GetHuman

Conclusion and closing notes

This is South Carolina Department of Revenue's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a South Carolina Department of Revenue agent. This phone number is South Carolina Department of Revenue's best phone number because 2,370 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-768-3676 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call South Carolina Department of Revenue first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, South Carolina Department of Revenue has 1 phone number. It's not always clear what is the best way to talk to South Carolina Department of Revenue representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for South Carolina Department of Revenue. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like South Carolina Department of Revenue. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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