24 hours, 7 days · Press 1-3, then wait on the line until transferred to a representative. · To make a payment, press 1. New or existing service, press 2. For all other departments, press 3.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Rumpke below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Rumpke phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
Below are some clips we've found from Rumpke's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Rumske Waste and Recycling.
This call may be monitored or recorded for quality assurance.
Please listen carefully as our menu options have changed.
If you know your party's extension, you may dial it at any time.
To make a payment, please press one. For new or existing service, press two.
For all other Rumske departments, press three.
Thank you."
Excerpt from a call with Rumpke
Friday, January 5, 2024 3:59 PM
The first phone menu
"Thank you for calling Rumsky Waste and Recycling.
This call may be monitored or recorded for quality assurance.
Please listen carefully as our menu options have changed.
If you know your party's extension, you may dial it at any time.
Thank you.
To make a payment, please press one.
For new or existing service, press two.
For all other Rumske departments, press three."
Excerpt from a call with Rumpke
Wednesday, April 3, 2024 11:14 PM
After you press 3
"Thank you.
For the Rumke employee directory, please press one.
To speak with a customer service representative, please press two."
Excerpt from a call with Rumpke
Friday, January 5, 2024 3:59 PM
What are the hours and when should I call?
Rumpke operates the call center for this 800-828-8171 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 109 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Rumpke call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rumpke phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rumpke staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Rumpke is Saturday.The most busy day to call is Thursday, which averages 267% more phone calls by comparison.Again, this is based on a sample of 109 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
Rumpke's pricing structure varies depending on the specific services and location. They offer a range of waste management solutions tailored to meet individual needs. The costs are determined by factors such as the type and size of containers, frequency of service, and the nature of waste being disposed. Rumpke provides competitive and transparent pricing, ensuring affordability and value for customers. To obtain accurate pricing details, it is recommended to contact Rumpke directly or request a quote through their website. Their customer service representatives are trained to assist in determining the most suitable and cost-effective waste management solution for residential, commercial, and industrial needs.
Rumpke offers a comprehensive range of waste management services to meet diverse needs. We specialize in residential, commercial, and industrial waste removal, guaranteeing efficient and reliable collection and disposal. Our residential services include curbside trash and recycling collection, as well as yard waste and bulk item pickup. For businesses, we offer tailored waste solutions, including dumpsters, compactors, and recycling programs, ensuring compliance with environmental regulations. Industrial clients can rely on us for hazardous waste disposal, landfill management, and consulting services. Moreover, we provide portable restroom rentals for events and construction sites. Rumpke is committed to sustainability and operates advanced recycling facilities to maximize resource recovery. Trust us as your one-stop waste management solution, offering environmentally friendly and customer-focused services.
Rumpke serves a wide range of areas across multiple states. With over 100 years of experience, Rumpke is a reliable waste management company available in Ohio, Kentucky, Indiana, and West Virginia. Its extensive service coverage includes cities and suburbs within these states, allowing residents and businesses alike to benefit from their waste removal services. Rumpke's expansive network ensures efficient and timely collection, disposal, and recycling of trash, recycling, and other waste materials, catering to both commercial and residential needs. Proactively embracing sustainability, Rumpke employs innovative technologies to minimize environmental impact while serving communities. Whether you reside in urban centers or rural areas within these states, Rumpke offers dependable waste management solutions to maintain cleanliness and safeguard the environment.
Click the link above to get answers to just about any Rumpke customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Rumpke, and their purpose. Are any of these similar to the reason you are trying to call?
Update payment information: "I need to give my correct number."
- From a call lasting 4m 10s , Sep 6, 2024 1:28 PM
Garbage pickup issue: "This is the third week in a row that they have not picked my garbage up correctly."
- From a call lasting 4m 52s , Aug 29, 2024 8:42 PM
Payment verification: "I wanted to make sure that the payment went through after shutting off my debit card due to a scam."
- From a call lasting 4m 30s , Jan 5, 2024 3:59 PM
Information about why customers call Rumpke is extracted from issues that customers have reported to GetHuman.
Use the link to connect with customer service through Twitter
Rumpke, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Rumpke customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Rumpke's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rumpke agent. This phone number is Rumpke's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-828-8171 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Rumpke first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Rumpke has 2 phone numbers. It's not always clear what is the best way to talk to Rumpke representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Rumpke. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rumpke. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.