Rockwell Automation, Inc. Customer Service

Phone Number & Contact Info

Rockwell Automation, Inc.'s Best Phone Number

414-382-2000
Calls Customer Service·Most popular Rockwell Automation, Inc. number
Q:

How do I talk to a live human at Rockwell Automation, Inc.?

A:Calling this Rockwell Automation, Inc. number should go right to a real human being.
Q:

Does Rockwell Automation, Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-6pm PST. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Rockwell Automation, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Rockwell Automation, Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Rockwell Automation, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Rockwell Automation, Inc. operates the call center for this 414-382-2000 phone number Mon-Fri 6am-6pm PT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rockwell Automation, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rockwell Automation, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Rockwell Automation, Inc. is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Rockwell Automation, Inc.

In summation, the best day to call Rockwell Automation, Inc. is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Rockwell Automation, Inc. staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Rockwell Automation, Inc.

If you have time to do a bit of reading before you call Rockwell Automation, Inc., we recommend you read over some of our problem-specific articles.

Where are Rockwell Automation's headquarters located?

Rockwell Automation's headquarters are located in Milwaukee, Wisconsin, United States. Milwaukee serves as the company's global headquarters and is home to its executive leadership team, sales, marketing, and other corporate functions. The company has a strong presence in the city with multiple facilities supporting various operations. Being based in Milwaukee, Rockwell Automation benefits from the city's vibrant business environment and access to a skilled workforce. The central location also allows the company to effectively serve its customers and partners across the United States and globally. Rockwell Automation's headquarters in Milwaukee reflects its commitment to innovation, collaboration, and growth in the industrial automation industry.

What does Rockwell Automation specialize in?

Rockwell Automation specializes in providing industrial automation and information solutions to enhance the productivity and efficiency of manufacturing processes. With a comprehensive portfolio of control systems, software, and services, they help businesses across various industries optimize their operations and achieve smart manufacturing. Their expertise lies in developing advanced technology solutions for the automation of machinery, motion control, safety, and industrial networking. They specialize in designing integrated solutions that enable seamless communication, data collection, and analysis, empowering businesses to make informed decisions and improve overall manufacturing performance. Throughout their extensive history, Rockwell Automation has become a trusted leader in the industry, catering to a wide range of sectors such as automotive, food and beverage, oil and gas, and pharmaceuticals.

What industries does Rockwell Automation serve?

Rockwell Automation serves a diverse range of industries across the globe. Our cutting-edge automation solutions cater to the needs of various sectors such as automotive, food and beverage, oil and gas, pharmaceutical, mining, power generation, and many more. We work with leading companies in these industries to optimize their manufacturing processes, enhance productivity, and improve overall efficiency. Our extensive portfolio of products and services allows us to address the unique challenges faced by each industry, helping them achieve greater innovation, reliability, and sustainability in their operations. By leveraging our expertise in industrial automation, digitalization, and smart manufacturing technologies, we empower our customers to stay competitive in an ever-evolving market landscape.

Top Rockwell Automation, Inc. customer service problems

Click the link above to get answers to just about any Rockwell Automation, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Rockwell Automation, Inc. Customer Service Contacts

There are of course other ways to contact Rockwell Automation, Inc. customer service besides the phone. Below we list the best ones, by medium.

Rockwell Automation, Inc. Customer Email Addresses

racustomercarena@ra.rockwell.com - Customer Service
North American customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Rockwell Automation, Inc. will reply our your email.

Conclusion and closing notes

This is Rockwell Automation, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rockwell Automation, Inc. agent. This phone number is Rockwell Automation, Inc.'s best phone number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 414-382-2000 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Rockwell Automation, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Rockwell Automation, Inc. has 1 phone number. It's not always clear what is the best way to talk to Rockwell Automation, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Rockwell Automation, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rockwell Automation, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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