Purple Carrot Customer Service

Phone Number & Contact Info

Purple Carrot's Best Phone Number

857-703-8188
Calls Customer Service·Most popular Purple Carrot number
Q:

How do I talk to a live human at Purple Carrot?

A:Direct to a human
Q:

Does Purple Carrot offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Wednesday, and the most busy day is Monday. Details
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Purple Carrot phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human

What are the hours and when should I call?

Purple Carrot operates the call center for this 857-703-8188 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 258 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Purple Carrot phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Purple Carrot staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Purple Carrot is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 258 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Purple Carrot

In summation, the best day to call Purple Carrot is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Purple Carrot staffs the call center well on Wednesday.

Why Customers Call Purple Carrot

If you have time to do a bit of reading before you call Purple Carrot, we recommend you read over some of our problem-specific articles.

What is Purple Carrot?

Purple Carrot is a revolutionary plant-based meal kit company that aims to make healthy eating easy, delicious, and accessible for everyone. We provide weekly deliveries of fresh, pre-portioned ingredients and step-by-step recipes to guide you in preparing flavorful vegan meals. As a leading provider of plant-based meal kits, Purple Carrot strives to promote a sustainable lifestyle that benefits both individuals and the planet. With our diverse range of globally inspired recipes packed with nutrient-rich ingredients, we make it convenient for individuals to explore new flavors, improve their cooking skills, and lead a healthier life. Whether you are a seasoned vegan or simply looking to incorporate more plant-based meals into your diet, Purple Carrot is here to inspire and support your journey towards a vibrant and sustainable lifestyle.

How does Purple Carrot work?

Purple Carrot is a meal delivery service that is designed to make plant-based eating easy and convenient. To get started, simply choose a plan that suits your dietary needs and preferences. Each week, Purple Carrot will create a menu of delicious plant-based recipes and deliver all the pre-portioned ingredients straight to your doorstep. The recipes are chef-crafted and diverse, ensuring a variety of flavors and nutrition. With step-by-step instructions and pre-measured ingredients, preparing these meals becomes effortless, even for novice cooks. Purple Carrot's ingredients are all natural, sustainably sourced, and of the highest quality, to ensure a truly exceptional dining experience. Whether you are seeking to discover new plant-based recipes or simply looking to incorporate more plant-based meals into your routine, Purple Carrot offers a convenient and hassle-free way to enjoy delicious, wholesome, and sustainable meals.

What are the pricing options for Purple Carrot?

Purple Carrot offers flexible pricing options to cater to different needs. Currently, customers can choose from three different plans - Two-Serving Plan, Four-Serving Plan, and Purple Carrot for One. The Two-Serving Plan is ideal for couples or individuals who want to enjoy delicious plant-based meals. It includes three dinners per week for two people. The Four-Serving Plan is designed for families or those who desire leftovers or additional servings. It features two dinners per week, providing four servings per meal. Lastly, the Purple Carrot for One option is tailored specifically for individuals who prefer to cook only for themselves, with three dinners per week. These options allow customers to select the plan that suits their lifestyle and ensures they can enjoy healthy, flavorful plant-based meals without any hassle.

Top Purple Carrot customer service problems

Click the link above to get answers to just about any Purple Carrot customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Purple Carrot Customer Service Contacts

There are of course other ways to contact Purple Carrot customer service besides the phone. Below we list the best ones, by medium.

Purple Carrot Customer Email Addresses

hello@purplecarrot.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Purple Carrot will reply our your email.

Purple Carrot Customer Help Desk / Web Support

thepurplecarrot.com - Customer Service
You must either text this number or contact via the website.
As a last, sometimes only, resort- Purple Carrot customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Purple Carrot's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Purple Carrot agent. This phone number is Purple Carrot's best phone number because 1,548 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 857-703-8188 include and other customer service issues. Rather than trying to call Purple Carrot first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Purple Carrot has 1 phone number. It's not always clear what is the best way to talk to Purple Carrot representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Purple Carrot. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Purple Carrot. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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