A:Not at this number; hours here are Mon-Fri 8am-5pm MST.The least busy day is Friday, and the most busy day is Wednesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Provo Craft below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Provo Craft phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Provo Craft's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Cricket. We love what you're making.
This call may be recorded for training and quality assurance purposes.
If you know your party's extension, you can dial it at any time.
If you need help with your Cricket products, press one.
If you are a Cricket wholesale customer, press two.
To speak with someone at the Cricket off Thank you for calling the Cricket corporate office."
Excerpt from a call with Provo Craft
Monday, June 17, 2024 11:42 PM
The first phone menu
"Thank you for calling Cricket customer care.
We are now closed. Please call back during our regular business hours which are Monday through Friday, seven AM through six PM Mountain Standard Time.
Should you need assistance outside of our business hours, please visit cricket dot com slash support.
There, you will find troubleshooting steps, self helps, videos, and FAQs for all of our products.
We are sorry. There is no one available to take your call.
Please record your message after the tone. Press star to discard the recording.
Or press any digit to end the recording."
Excerpt from a call with Provo Craft
Monday, May 27, 2024 2:02 AM
What are the hours and when should I call?
Provo Craft operates the call center for this 800-937-7686 phone number Mon-Fri 8am-5pm MT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 99 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Provo Craft call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Provo Craft phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Provo Craft staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Provo Craft is Friday.The most busy day to call is Wednesday, which averages 142% more phone calls by comparison.Again, this is based on a sample of 99 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Busiest
Thu
Fri
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Provo Craft is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Provo Craft staffs the call center well on Friday.
Why Customers Call Provo Craft
If you have time to do a bit of reading before you call Provo Craft, we recommend you read over some of our problem-specific articles.
Yes, Provo Craft products are safe to use. Provo Craft is committed to providing high-quality and safe products to its customers. All products undergo rigorous testing and strict quality control measures during development and production. Provo Craft complies with industry standards and regulations, ensuring that its products meet safety requirements. Additionally, Provo Craft regularly monitors and evaluates its manufacturing processes and materials to maintain safety standards. Customers can have peace of mind while using Provo Craft products, as their safety is a top priority for the company. So feel confident in knowing that you can trust and enjoy using Provo Craft products without compromising your safety.
Yes, Provo Craft products can be easily used alongside other crafting materials. Our extensive range of products is designed to complement and enhance your creative projects. Whether you are working with paper, fabric, wood, or other materials, our products can seamlessly integrate into your crafting endeavors. For instance, our cutting machines, such as the Cricut, offer compatibility with a wide selection of fonts and images, allowing you to personalize your creations with ease. Additionally, our wide range of adhesive options, such as tapes, glues, and adhesives, ensures strong and durable bonds between various crafting materials. With Provo Craft products, you have the flexibility and versatility to explore new crafts and mix-and-match materials to bring your unique ideas to life.
Provo Craft offers a diverse range of creative products to inspire and meet the needs of DIY enthusiasts. Our product line includes innovative crafting machines, such as Cricut cutting machines that empower users to create professional-quality designs for various projects. We also provide an extensive selection of Cricut cartridges and design software catering to different themes and design preferences. Alongside these machines, we offer a wide array of crafting materials, tools, and accessories to fuel creativity, including adhesive vinyl, iron-on transfers, cardstock, and various specialty papers. Moreover, Provo Craft offers solutions for home décor and organization with products like Cuttlebug embossing and die-cut machines, adhesive-backed fabric sheets, and storage solutions. Our commitment to quality and passion for creativity ensures that Provo Craft remains a trusted brand among crafters seeking innovative and reliable products.
Click the link above to get answers to just about any Provo Craft customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Provo Craft is extracted from issues that customers have reported to GetHuman.
This is Provo Craft's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Provo Craft agent. This phone number is Provo Craft's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-937-7686 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Provo Craft first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Provo Craft has 1 phone number. It's not always clear what is the best way to talk to Provo Craft representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Provo Craft. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Provo Craft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.