OnPoint Credit Union Customer Service

Phone Number & Contact Info

OnPoint Credit Union's Best Phone Number

503-228-7077
Calls Customer Service·Most popular OnPoint Credit Union number
Q:

How do I talk to a live human at OnPoint Credit Union?

A:Press 6, then 2.
Q:

Does OnPoint Credit Union offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 12 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this OnPoint Credit Union phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 6, then 2

What are the hours and when should I call?

OnPoint Credit Union operates the call center for this 503-228-7077 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this OnPoint Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like OnPoint Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call OnPoint Credit Union is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call OnPoint Credit Union

In summation, the best day to call OnPoint Credit Union is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that OnPoint Credit Union staffs the call center well on Friday.

Why Customers Call OnPoint Credit Union

If you have time to do a bit of reading before you call OnPoint Credit Union, we recommend you read over some of our problem-specific articles.

What is the routing number for OnPoint Credit Union?

The routing number for OnPoint Credit Union is a unique 9-digit code that is used for various financial transactions such as direct deposits, bill payments, and wire transfers. To ensure accurate transactions, it is essential to use the correct routing number. For OnPoint Credit Union, the routing number is 323075880. This number can be found on the bottom left corner of checks issued by OnPoint or by contacting the credit union directly. It is important to note that routing numbers may vary depending on the location and type of transaction, so it is always recommended to confirm the routing number before initiating any financial activities.

Top OnPoint Credit Union customer service problems

Click the link above to get answers to just about any OnPoint Credit Union customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is OnPoint Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OnPoint Credit Union agent. This phone number is OnPoint Credit Union's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 503-228-7077 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call OnPoint Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, OnPoint Credit Union has 1 phone number. It's not always clear what is the best way to talk to OnPoint Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for OnPoint Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like OnPoint Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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