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OnPoint Credit Union Customer FAQ

Top Answers & How-to Guides

What is OnPoint Credit Union's Phone Number?

The question we are asked most often is about how to talk to OnPoint Credit Union customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open an account?

Opening an account with OnPoint Credit Union involves choosing an account type, gathering required documents like...

How can I access my account online?

Members can access their OnPoint Credit Union account online by visiting the official website and using the login option found...
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Recent OnPoint Credit Union Customer Questions

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Account Management

How do I open an account?

Opening an account with OnPoint Credit Union involves choosing an account type, gathering required documents like...
Read more

How can I access my account online?

Members can access their OnPoint Credit Union account online by visiting the official website and using the login option found...
Read more

How do I reset my online banking password?

To reset your online banking password with OnPoint Credit Union, visit their website and look for the “Forgot Password” option...
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Can I transfer money between my accounts?

Members of OnPoint Credit Union can indeed transfer money between their accounts through online banking or the mobile app. This...
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Banking Services

How do I set up direct deposit?

To set up direct deposit with OnPoint Credit Union, gather your account and routing numbers, then provide these to your...
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Can I apply for a loan online?

Yes, OnPoint Credit Union allows online applications for various loans, including personal, auto, and home equity loans. The...
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Do you offer mobile banking services?

OnPoint Credit Union does offer mobile banking services that allow members to manage their accounts anytime and anywhere....
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Membership Information

What types of accounts do you offer?

OnPoint Credit Union offers a variety of accounts including checking, savings, youth accounts, business accounts, health...
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What are the requirements to become a member?

To become a member of OnPoint Credit Union, individuals must reside in Oregon or Southwest Washington, or work for partner...
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Fees and Rates

What is the interest rate on your credit cards?

OnPoint Credit Union's credit card interest rates vary by card type and member creditworthiness, influenced by market...
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What are the fees for using an ATM?

OnPoint Credit Union does not usually impose fees on members for using their network of ATMs, which are widely available....
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What is the routing number for OnPoint Credit Union?

OnPoint Credit Union's routing number is essential for banking tasks like direct deposits and wire transfers. The primary...
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