North Valley Bank Customer Service

Phone Number & Contact Info

North Valley Bank's Best Phone Number

866-869-6673
Toll-free·Calls Customer Service·Most popular North Valley Bank number
Free tools for easier calling
Q:

How do I talk to a live human at North Valley Bank?

A:Calling this North Valley Bank number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at North Valley Bank for you.
Q:

Does North Valley Bank offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-7pm, Sat 9am-2pm EST. The least busy day is Tuesday, and the most busy day is Thursday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for North Valley Bank below.

Let us call and talk to North Valley Bank for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this North Valley Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this North Valley Bank number should go right to a real human being
In fact, much of this information on this page is superfluous because this North Valley Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

North Valley Bank operates the call center for this 866-869-6673 phone number Mon-Fri 7am-7pm, Sat 9am-2pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,533 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the North Valley Bank call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this North Valley Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like North Valley Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call North Valley Bank is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 1,533 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call North Valley Bank

In summation, the best day to call North Valley Bank is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that North Valley Bank staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call North Valley Bank

If you have time to do a bit of reading before you call North Valley Bank, we recommend you read over some of our problem-specific articles.

Does North Valley Bank offer mobile banking?

Yes, North Valley Bank offers mobile banking services for the convenience of its customers. With our mobile banking app, customers can access their accounts anytime, anywhere, using their smartphones or tablets. Our secure mobile banking platform allows users to easily perform various banking tasks, such as checking account balances, viewing transaction history, transferring funds between accounts, and making mobile deposits. The app also enables customers to manage their debit cards, set up alerts and notifications, and locate nearby ATMs and branch locations. North Valley Bank is committed to providing modern and accessible banking solutions, giving our customers the flexibility to bank on the go. Download our mobile banking app today and experience the convenience and ease of managing your finances anytime, anywhere.

What services does North Valley Bank offer?

North Valley Bank offers a comprehensive range of financial services to meet all your banking needs. Our services include personal banking options such as checking and savings accounts, loans, and credit cards, ensuring convenient and secure management of your finances. We also provide business banking solutions like commercial loans, merchant services, and cash management services to help you grow and manage your business efficiently. Additionally, we offer online and mobile banking services, enabling you to access and control your accounts anytime, anywhere. With our commitment to exceptional customer service, competitive rates, and innovative solutions, North Valley Bank is your trusted partner for all your banking requirements.

What fees does North Valley Bank charge for ATM withdrawals?

North Valley Bank charges a nominal fee for ATM withdrawals conducted at non-NVB ATMs. The exact amount may vary depending on the type of account held with the bank. These fees are subject to change and are typically disclosed during the account opening process. However, NVB does not charge any fees for ATM withdrawals made at their own bank-owned ATMs, ensuring convenience and accessibility for their customers. It is always recommended to review the account terms and conditions or consult with a bank representative to obtain the most accurate and up-to-date information regarding ATM withdrawal fees.

Top North Valley Bank customer service problems

Click the link above to get answers to just about any North Valley Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is North Valley Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a North Valley Bank agent. This phone number is North Valley Bank's best phone number because 9,195 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-869-6673 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call North Valley Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, North Valley Bank has 1 phone number. It's not always clear what is the best way to talk to North Valley Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for North Valley Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like North Valley Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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