NextEra Energy, Inc. Customer Service

Phone Number & Contact Info

NextEra Energy, Inc.'s Best Phone Number

561-694-4000
Calls Customer Service·Most popular NextEra Energy, Inc. number
Q:

How do I talk to a live human at NextEra Energy, Inc.?

A:Press 2, then 1.
Q:

Does NextEra Energy, Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this NextEra Energy, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then 1

What are the hours and when should I call?

NextEra Energy, Inc. operates the call center for this 561-694-4000 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NextEra Energy, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NextEra Energy, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call NextEra Energy, Inc. is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call NextEra Energy, Inc.

In summation, the best day to call NextEra Energy, Inc. is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NextEra Energy, Inc. staffs the call center well on Tuesday.

Why Customers Call NextEra Energy, Inc.

If you have time to do a bit of reading before you call NextEra Energy, Inc., we recommend you read over some of our problem-specific articles.

What is NextEra Energy, Inc.?

NextEra Energy, Inc. is a leading clean energy company headquartered in Juno Beach, Florida. As one of the largest renewable energy providers in the world, they are committed to driving a sustainable future. NextEra Energy generates electricity through two primary subsidiaries: Florida Power & Light Company (FPL), serving customers in Florida, and NextEra Energy Resources, LLC, making them the largest generator of wind and solar energy in North America. They also operate and manage natural gas pipelines and storage facilities through their subsidiary, NextEra Energy Partners, LP. NextEra Energy, Inc. focuses on delivering reliable, affordable, and clean energy solutions while striving to minimize environmental impact and reduce greenhouse gas emissions. Their commitment to innovation and investment in renewable energy technologies makes them a leader in the transition to a sustainable energy future.

Where is NextEra Energy, Inc. headquartered?

NextEra Energy, Inc. is headquartered in Juno Beach, Florida. This coastal town, located in Palm Beach County, serves as the central base for the company's operations. The corporate headquarters house NextEra Energy's executive team, as well as various departments responsible for managing the company's diverse portfolio, including electric utilities, renewable energy generation, and energy infrastructure services. Juno Beach offers a strategic location with access to the resources and talent necessary for NextEra Energy's continued success in the energy industry. As a global leader in clean energy, NextEra Energy is proud to call Juno Beach its home and continues to contribute to the economic growth and sustainability of the region.

What is the stock symbol for NextEra Energy, Inc.?

The stock symbol for NextEra Energy, Inc. is NEE. NEE is listed on the New York Stock Exchange (NYSE). As one of the largest electric power companies in the United States, NextEra Energy, Inc. specializes in holding subsidiaries engaged in the generation, transmission, distribution, and sale of electricity. With a solid reputation in the energy sector, NextEra Energy, Inc. operates through its two primary businesses: Florida Power & Light Company (FPL) and NextEra Energy Resources. NEE, as the stock symbol, enables investors to track the company's stock performance and trade shares on the NYSE, offering a convenient way to invest in NextEra Energy, Inc.'s operations and growth potential.

Top NextEra Energy, Inc. customer service problems

Click the link above to get answers to just about any NextEra Energy, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call NextEra Energy, Inc. is extracted from issues that customers have reported to GetHuman.
NextEra Energy, Inc. issues reported to GetHuman

Conclusion and closing notes

This is NextEra Energy, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NextEra Energy, Inc. agent. This phone number is NextEra Energy, Inc.'s best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 561-694-4000 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call NextEra Energy, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, NextEra Energy, Inc. has 1 phone number. It's not always clear what is the best way to talk to NextEra Energy, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for NextEra Energy, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NextEra Energy, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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