Morrisons Customer Service

Phone Number & Contact Info

Morrisons's Best Phone Number

0345 322 0000
Calls Customer Service·Most popular Morrisons number
Q:

How do I talk to a live human at Morrisons?

A:Press 2
Q:

Does Morrisons offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday. Details
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Friday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Morrisons phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2

What are the hours and when should I call?

Morrisons operates the call center for this 0345 322 0000 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 257 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Morrisons phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Morrisons staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Morrisons is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 257 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Morrisons

In summation, the best day to call Morrisons is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Morrisons staffs the call center well on Thursday.

Why Customers Call Morrisons

If you have time to do a bit of reading before you call Morrisons, we recommend you read over some of our problem-specific articles.

What are Morrisons opening hours?

Morrisons opening hours may vary depending on the location, but generally, the stores are open from early morning until late evening. Most Morrisons branches open around 7 or 8 in the morning and close at 10 or 11 at night. However, some stores may have variations in their opening and closing times, especially on weekends and public holidays, so it is always advisable to check the specific store's opening hours on the Morrisons website or contact them directly. Additionally, some branches have extended opening hours, opening earlier or closing later, providing more flexibility for customers. The opening hours are designed to cater to customers' needs and ensure accessibility throughout the day.

What is Morrisons' policy on recycling and sustainability?

At Morrisons, we are committed to recycling and sustainability. We strive to reduce our environmental impact by implementing various initiatives. We actively encourage our customers to participate in recycling programs, providing convenient facilities for recycling plastic bags, paper, glass, and other materials in our stores. Additionally, we aim to minimize waste by donating surplus food to local communities and food banks through our partnership with various organizations. We promote sustainable practices across our operations, prioritizing energy efficiency, water conservation, and sourcing responsibly. Our commitment extends to ensuring the well-being and welfare of animals, supporting animal welfare organizations, and constantly working towards improving our sustainable packaging solutions. At Morrisons, we prioritize the planet's health while delivering excellent service to our customers.

What is the Morrisons Price Match guarantee?

The Morrisons Price Match guarantee ensures that customers get the best possible prices on their shopping. If a customer finds any comparable grocery, frozen, or household products cheaper at Tesco, Sainsbury's, or Asda, Morrisons will match that price at the checkout. This guarantee applies to both in-store purchases and online orders. To take advantage of this offer, customers need to present a valid receipt from their Morrisons shopping trip within 24 hours. Morrisons will then compare the prices and refund the difference, up to a maximum of £10. This guarantee gives customers peace of mind, knowing that they will always receive the best value for their money when shopping at Morrisons.

Top Morrisons customer service problems

Click the link above to get answers to just about any Morrisons customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Morrisons Customer Service Contacts

There are of course other ways to contact Morrisons customer service besides the phone. Below we list the best ones, by medium.

Morrisons Customer Help Desk / Web Support

morrisons.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Morrisons customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Morrisons's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Morrisons agent. This phone number is Morrisons's best phone number because 1,542 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0345 322 0000 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Morrisons first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Morrisons has 1 phone number. It's not always clear what is the best way to talk to Morrisons representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Morrisons. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Morrisons. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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