Does Memorex Electronics offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sun 8:30am-8pm CST.The least busy day is Thursday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Memorex Electronics below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Memorex Electronics phone number to document the phone system.
Here is how our research team describes the way the Memorex Electronics phone system greets you: Hold on the line for the next available representative.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 333. No callback after hours.
Below are some clips we've found from Memorex Electronics's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Digital Products International.
Please hold for the next available representative.
This call may be monitored or recorded for quality purposes."
Excerpt from a call with Memorex Electronics
Saturday, October 19, 2024 8:42 PM
What are the hours and when should I call?
Memorex Electronics operates the call center for this 888-999-4215 phone number Mon-Sun 8:30am-8pm CT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 109 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Memorex Electronics call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Memorex Electronics phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Memorex Electronics staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Memorex Electronics is Thursday.The most busy day to call is Tuesday, which averages 90% more phone calls by comparison.Again, this is based on a sample of 109 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Quietest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Memorex Electronics is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Memorex Electronics staffs the call center well on Thursday.
Many of us have been around long enough to remember the Memorex brand and associate Memorex with cassette tapes and cassette players. People looking for Memorex products might start by calling the customer service number. I happen to have a few cassettes left over from years past. I don’t have a way to play them, so I thought contacting a Memorex customer service number might help me find a cassette player.
I’ve discovered some Memorex cassette players online, but they seem preowned and overpriced. When I visited a Memorex website that shows the players, the information there said the units were out of stock.
I wanted to know if the company still makes the devices and if I could order a recent model. I called the 888-999-4215 customer service number for Memorex, and the number that appeared on my caller ID was Zimbra Web Client Log-in, which made me think I had called the wrong number. An automated voice answered immediately. Then, an associate came on the line, thanked me for calling consumer services, and told me his first name. He asked which product I was trying to buy.
Before sharing any information, I wanted to ensure I had called the correct number. I asked the associate if I had reached Memorex, and he confirmed I had called the right number. Then he requested my phone number. I didn’t give him my phone number but told him I only had a question. I didn’t feel he needed my phone number and didn’t want that information shared with anyone.
I told the associate I was looking for a cassette player, and he responded that they didn’t have any right now. I assumed they might have some later, so I asked if I could buy one over the phone or on a website. He said he had no updates on when they would be available, but he referred me to two big box retailers and one website. That was the extent of the call.
Overall, this call was fine. I spoke to a human and did not have to endure a menu of options that could have taken several minutes. The associate who answered was friendly and helpful, considering the company did not have the product I was seeking.
I didn’t have to listen to an automated attendant offering suggestions that would not have helped me. I was disappointed that the item I wanted was unavailable from the manufacturer. Still, the associate gave me some alternatives for finding the unit.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Why Customers Call Memorex Electronics
If you have time to do a bit of reading before you call Memorex Electronics, we recommend you read over some of our problem-specific articles.
The warranty period for Memorex Electronics products varies depending on the specific product. Typically, Memorex offers a one-year limited warranty for most of their products. This warranty covers manufacturing defects and workmanship issues that may arise during normal usage. However, it is important to note that certain products may have shorter or longer warranty periods. To determine the exact warranty coverage for a specific product, it is recommended to check the product packaging or visit the Memorex Electronics website for detailed information. Additionally, customers can reach out to Memorex's customer service for any warranty-related queries or concerns.
The recommended cleaning method for Memorex Electronics screens is to first turn off the device and unplug it if applicable. Gently wipe the screen using a microfiber cloth or a soft lint-free cloth. If needed, dampen the cloth with water or a screen-cleaning solution specifically designed for electronics. Avoid using abrasive materials, chemicals, or excessive moisture, as they can damage the screen. Do not spray any liquid directly onto the screen; instead, apply it to the cloth and then clean the screen. Ensure that no liquid seeps into any openings of the device. Carefully wipe away any fingerprints, smudges, or dirt in a gentle circular motion. Lastly, allow the screen to air dry completely before turning the device back on. Following these recommended cleaning techniques will help maintain the longevity and visual clarity of your Memorex Electronics screen.
Yes, Memorex Electronics offers Smart TVs that can be connected to the internet. With built-in Wi-Fi or Ethernet port options, you can easily connect your Memorex TV to your wireless network or a wired internet connection. Once connected, you can access a wide range of online content and streaming services directly on your TV, including popular apps like Netflix, Hulu, and YouTube. Enjoy browsing the internet, checking social media, or streaming your favorite movies and TV shows, all from the comfort of your living room. Memorex Electronics ensures a seamless internet connectivity experience, allowing you to stay entertained and connected with the world right from your Memorex TV.
Click the link above to get answers to just about any Memorex Electronics customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Memorex Electronics, and their purpose. Are any of these similar to the reason you are trying to call?
Ordering a stylus: "I'm calling to order a stylist for my Memorex model ninety two ninety."
- From a call lasting 4m 13s , Aug 21, 2024 6:03 PM
Information about why customers call Memorex Electronics is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Memorex Electronics customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Memorex Electronics's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Memorex Electronics agent. This phone number is Memorex Electronics's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-999-4215 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Memorex Electronics first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Memorex Electronics has 1 phone number. It's not always clear what is the best way to talk to Memorex Electronics representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Memorex Electronics. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Memorex Electronics. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.