Calls Brookline Customer Service·Most popular Massage Envy number
Q:
How do I talk to a live human at Massage Envy?
A:Calling this Massage Envy number should go right to a real human being.
Q:
Does Massage Envy offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Thursday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Massage Envy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Massage Envy number should go right to a real human being
In fact, much of this information on this page is superfluous because this Massage Envy phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Massage Envy operates the call center for this 617-277-5600 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Massage Envy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Massage Envy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Massage Envy is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call Massage Envy
In summation, the best day to call Massage Envy is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Massage Envy staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Massage Envy
If you have time to do a bit of reading before you call Massage Envy, we recommend you read over some of our problem-specific articles.
Regular massages have numerous benefits for both the body and mind. Firstly, massages help reduce muscle tension and promote relaxation, leading to improved sleep quality and reduced stress levels. They can also help alleviate chronic pain and stiffness by enhancing blood circulation and releasing endorphins, which act as natural painkillers. Additionally, regular massages can boost the immune system and reduce the frequency of headaches. They can also enhance flexibility and joint mobility, resulting in improved posture and overall physical performance. Apart from the physical benefits, massages can have a positive impact on mental health by reducing anxiety, depression, and improving overall mood. Overall, receiving regular massages can lead to overall well-being and a higher quality of life.
Massage Envy does not typically accept insurance for payment of massage services. However, some health insurance plans may offer coverage for massage therapy if it is considered medically necessary. In such cases, Massage Envy can provide a detailed receipt which customers can submit to their insurance provider for reimbursement. It's important for individuals to check their policy or contact their insurance provider directly to determine if massage therapy is covered and to what extent. Additionally, flexible spending accounts (FSA) or health savings accounts (HSA) may be used to pay for massages at Massage Envy, as long as the service is considered medically necessary. Customers should consult with their insurance provider or benefits administrator for specific details regarding coverage and reimbursement options.
Yes, gift cards are available for purchase at Massage Envy. Our gift cards are the perfect way to give the gift of relaxation and rejuvenation to friends, family, or yourself. You can easily purchase a gift card online or at any of our convenient locations. Massage Envy gift cards can be used for a variety of services, including massages, facials, and other wellness treatments. They never expire and can be redeemed at any participating Massage Envy location across the country. Treat your loved ones to a truly indulgent experience with a Massage Envy gift card and give the gift of ultimate relaxation and self-care.
Click the link above to get answers to just about any Massage Envy customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Massage Envy is extracted from issues that customers have reported to GetHuman.
This is Massage Envy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Massage Envy agent. This phone number is Massage Envy's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 617-277-5600 include and other customer service issues. Rather than trying to call Massage Envy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Massage Envy has 1 phone number. It's not always clear what is the best way to talk to Massage Envy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Massage Envy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Massage Envy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.