Marantz America Customer Service

Phone Number & Contact Info

Marantz America's Best Phone Number

201-762-6666
Calls Customer Service·Most popular Marantz America number
Q:

How do I talk to a live human at Marantz America?

A:Press 2
Q:

Does Marantz America offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-5:30pm EST. The least busy day is Wednesday, and the most busy day is Monday. Details
Q:

How long will I wait on hold?

A:The average hold time is 12 minutes. The longest hold times are on Thursday, and the shortest are on Friday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Marantz America phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2

What are the hours and when should I call?

Marantz America operates the call center for this 201-762-6666 phone number Mon-Fri 8:30am-5:30pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Marantz America phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Marantz America staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Marantz America is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Marantz America

In summation, the best day to call Marantz America is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Marantz America staffs the call center well on Wednesday.

Why Customers Call Marantz America

If you have time to do a bit of reading before you call Marantz America, we recommend you read over some of our problem-specific articles.

What is Marantz America and what do they do?

Marantz America is a renowned audio electronics company that specializes in the design and production of high-quality audio equipment. With a rich history spanning over six decades, Marantz America has built a strong reputation for excellence in the industry. They offer a wide range of audio products, including receivers, amplifiers, preamplifiers, CD players, turntables, and speakers. Marantz America is committed to delivering exceptional sound and creating immersive audio experiences for both professional and consumer markets. Their products are engineered with meticulous attention to detail, cutting-edge technology, and a deep understanding of audio reproduction. Whether it's for home entertainment, professional studios, or audiophiles, Marantz America continues to be a trusted brand synonymous with exceptional sound quality and innovation.

What is the warranty period for Marantz products?

The warranty period for Marantz products varies depending on the specific product. Generally, Marantz offers a standard warranty period of one year for most of their products. However, some high-end products such as AV receivers and amplifiers may come with a longer warranty period of up to three years. It is important to check the product documentation or contact Marantz customer support to confirm the warranty duration for a specific product. Additionally, Marantz may also offer extended warranty options for purchase, providing additional coverage and peace of mind beyond the standard warranty period.

Where can I purchase Marantz products?

Marantz products can be purchased through a variety of authorized retailers. You can find a local dealer by visiting our official website and using the "Find a Dealer" feature. Additionally, Marantz products are available for purchase through select online retailers and e-commerce platforms. We advise customers to exercise caution when purchasing from unofficial channels, as counterfeit or unauthorized products may lack the quality and warranty provided by genuine Marantz items. To ensure an authentic and legitimate purchase, we recommend sticking to our authorized dealers. So, whether you prefer the convenience of online shopping or the personalized assistance of a local store, there are various options available to purchase Marantz products.

Top Marantz America customer service problems

Click the link above to get answers to just about any Marantz America customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Marantz America Customer Service Contacts

There are of course other ways to contact Marantz America customer service besides the phone. Below we list the best ones, by medium.

Marantz America Customer Help Desk / Web Support

us.marantz.com - Customer Service
Customer service web support
As a last, sometimes only, resort- Marantz America customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Marantz America's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Marantz America agent. This phone number is Marantz America's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 201-762-6666 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Marantz America first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Marantz America has 1 phone number. It's not always clear what is the best way to talk to Marantz America representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Marantz America. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Marantz America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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