A:Not at this number; hours here are Mon-Fri 8am-5pm EST.The least busy day is Thursday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Lincare below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Lincare phone number to document the phone system.
Here is how our research team describes the way the Lincare phone system greets you: Thank you for calling the LinCare Team. This call may be monitored or recorded. If this is an emergency, hang up and dial 911 for general assistance. Press 1. If you have a concern that has not been addressed through normal channels and would like to speak with a patient advocate, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Below are some clips we've found from Lincare's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the We Care team. This call may be monitored or recorded.
If this is an emergency hang up, and dial nine one one.
For general assistance, press one. If you have a concern that has not been addressed through normal channels and would like to speak with a patient advocate, press two."
Excerpt from a call with Lincare
Tuesday, January 30, 2024 6:54 PM
The first phone menu
"Thank you for calling the We Care team. This call may be monitored or recorded.
If this is an emergency hang up and dial nine one one, For general assistance, press one.
If you have a concern that has not been addressed through normal channels and would like to speak with a patient advocate, press two."
Excerpt from a call with Lincare
Wednesday, June 19, 2024 5:02 PM
What are the hours and when should I call?
Lincare operates the call center for this 855-937-2238 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 214 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Lincare call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lincare phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lincare staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Lincare is Thursday.The most busy day to call is Monday, which averages 117% more phone calls by comparison.Again, this is based on a sample of 214 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Quietest
Fri
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Lincare is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Lincare staffs the call center well on Thursday.
Why Customers Call Lincare
If you have time to do a bit of reading before you call Lincare, we recommend you read over some of our problem-specific articles.
Lincare is a leading provider of respiratory care and specialty medical equipment in the United States. With decades of experience, Lincare specializes in delivering high-quality services and products to individuals with chronic respiratory conditions, sleep disorders, and other complex medical needs. Our primary focus is on providing personalized care and improving the quality of life for our patients. We offer a wide range of medical equipment, including oxygen therapy, ventilators, CPAP machines, nebulizers, and mobility aids. Our team of dedicated professionals, including respiratory therapists and customer service representatives, work closely with physicians and insurance providers to ensure seamless coordination of care. Lincare is committed to meeting the unique needs of each patient and providing unmatched service and support.
Lincare aims to provide utmost satisfaction to our customers, and thus we have established a straightforward return policy. If you are not completely satisfied with your purchase from Lincare, we offer a hassle-free return process. We accept returns within 30 days of the original purchase date. Returns must be in their original condition, unused, and in their original packaging. To initiate a return, please contact our customer service team who will guide you through the process and provide you with a return authorization number. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is the result of an error made by Lincare. We strive to make the return process as seamless as possible, ensuring your satisfaction with our services and products.
Lincare offers a comprehensive range of healthcare services to enhance the quality of life for patients. Our primary focus is on respiratory care, providing equipment, supplies, and support to manage conditions such as asthma, chronic obstructive pulmonary disease (COPD), and sleep apnea. We offer a wide selection of respiratory devices, including oxygen concentrators, nebulizers, and CPAP machines. Additionally, our dedicated team of healthcare professionals delivers specialized services such as home infusion therapies, enteral nutrition support, and medical equipment solutions. Lincare is committed to ensuring patients' comfort and convenience through home delivery, equipment setup, training, and ongoing clinical support. With our personalized approach, we strive to help patients live healthier, happier lives at home while managing their medical conditions effectively.
Click the link above to get answers to just about any Lincare customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Lincare, and their purpose. Are any of these similar to the reason you are trying to call?
Billing inquiry frustration: "All I wanna do is what they've done is rewrote a check for twenty two dollars."
- From a call lasting 24m 27s , Nov 20, 2024 8:15 PM
Check prior authorization: "I needed to call and find out if you have received a prior authorization from my doctor."
- From a call lasting 7m 19s , Sep 20, 2024 4:40 PM
Request for oxygen concentrator: "It's been in several times, like, two or three times before now."
- From a call lasting 27m 12s , Sep 12, 2024 5:51 PM
Billing and supply issues: "I've been trying to reorder supplies for weeks and there's an issue with my account."
- From a call lasting 7m 46s , Jun 25, 2024 6:49 PM
Information about why customers call Lincare is extracted from issues that customers have reported to GetHuman.
This is Lincare's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lincare agent. This phone number is Lincare's best phone number because 1,770 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-937-2238 include and other customer service issues. Rather than trying to call Lincare first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Lincare has 1 phone number. It's not always clear what is the best way to talk to Lincare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Lincare. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lincare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.