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Life Fitness Customer Service

Phone Number & Contact Info

Life Fitness's Best Phone Number

800-351-3737
Toll-free·Calls Customer Service·Most popular Life Fitness number
Free tools for easier calling
Q:

How do I talk to a live human at Life Fitness?

A:Press 1 at first menu, then Press 5, then you must choose an option 1-6. Our free phone can also navigate phone menus to get a live human at Life Fitness for you.
Q:

Does Life Fitness offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm CST. The least busy day is Friday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Friday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Life Fitness below.

Let us call and talk to Life Fitness for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Life Fitness phone number to document the phone system.
Here is how our research team describes the way the Life Fitness phone system greets you: To ensure you receive the best possible experience, please locate the serial number on the base of your equipment. If you are calling to place an order or to set up a service visit, press 1. If you require technical assistance, press 2. For billing or finance questions, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 at first menu, then Press 5, then you must choose an option 1-6.
Below are some clips we've found from Life Fitness's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Life Fitness. If you would like an update on an order, assistance finding parts, or information, or having an issue with the parts store, you can contact our live chat associates at parts dot life fitness dot com. In order to ensure you receive the best possible experience, please locate the serial number on the base of your equipment.
If you are calling to place an order or to set up a service visit, press one.
If you require technical assistance, press two.
For For billing or finance questions, press three."
Excerpt from a call with Life Fitness
Tuesday, January 23, 2024 2:56 PM

What are the hours and when should I call?

Life Fitness operates the call center for this 800-351-3737 phone number Mon-Fri 8am-5pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Life Fitness call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Life Fitness phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Life Fitness staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Life Fitness is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Life Fitness

In summation, the best day to call Life Fitness is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this Life Fitness number, but it is also the day with the shortest hold times.

Why Customers Call Life Fitness

Below is a sample of recent calls to Life Fitness, and their purpose. Are any of these similar to the reason you are trying to call?
Military discount assistance: "I need some help with a military discount."
- From a call lasting 7m 23s , Jul 23, 2024 3:07 PM
Information about why customers call Life Fitness is extracted from issues that customers have reported to GetHuman.
Life Fitness issues reported to GetHuman

More Life Fitness Customer Service Contacts

There are of course other ways to contact Life Fitness customer service besides the phone. Below we list the best ones, by medium.

Life Fitness Customer Help Desk / Web Support

lifefitness.com - Customer Service
Use this link to submit your issue to them online
As a last, sometimes only, resort- Life Fitness customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Life Fitness's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Life Fitness agent. This phone number is Life Fitness's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-351-3737 include and other customer service issues. Rather than trying to call Life Fitness first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Life Fitness has 1 phone number. It's not always clear what is the best way to talk to Life Fitness representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Life Fitness. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Life Fitness. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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