Konecranes UK Customer Service

Phone Number & Contact Info

Konecranes UK's Best Phone Number

+44 844 324 6599
Calls Customer Service·Most popular Konecranes UK number
Q:

How do I talk to a live human at Konecranes UK?

A:Calling this Konecranes UK number should go right to a real human being.
Q:

Does Konecranes UK offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Konecranes UK phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Konecranes UK number should go right to a real human being
In fact, much of this information on this page is superfluous because this Konecranes UK phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Konecranes UK operates the call center for this +44 844 324 6599 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Konecranes UK phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Konecranes UK staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Konecranes UK is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Konecranes UK

In summation, the best day to call Konecranes UK is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Konecranes UK staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Konecranes UK

If you have time to do a bit of reading before you call Konecranes UK, we recommend you read over some of our problem-specific articles.

Where are Konecranes UK's offices located?

Konecranes UK's offices are located in several key locations across the country. Our headquarters is situated in Runcorn, Cheshire, providing a central hub for our operations. In addition to Runcorn, we have offices in Aberdeen, Birmingham, Cardiff, Newcastle, and Sheffield, strategically positioned to cater to our customer base throughout the UK. These locations allow us to offer localized support and timely service, ensuring efficient crane maintenance, repairs, and modernization. Our knowledgeable staff and experienced technicians are readily available at these offices to assist customers with their specific lifting needs. No matter where our customers are based in the UK, Konecranes is conveniently positioned to provide reliable and responsive service.

What industries does Konecranes UK serve?

Konecranes UK serves a wide range of industries across the country. Our crane and lifting solutions are applicable in diverse sectors such as manufacturing, automotive, aerospace, construction, energy, logistics, and more. Whether it's heavy-duty lifting equipment for industrial applications or specialized solutions for unique requirements, Konecranes has the expertise and experience to cater to the needs of various industries. We understand the specific challenges and demands of each sector, offering customized solutions to enhance productivity, safety, and efficiency. Our extensive portfolio includes overhead cranes, hoists, lifting accessories, and advanced technology-enabled solutions. With a commitment to delivering reliable, innovative, and sustainable lifting solutions, Konecranes UK is a trusted partner for industries across the board.

What are the safety standards followed by Konecranes UK?

At Konecranes UK, we prioritize the safety of our employees, customers, and the public. We follow strict safety standards that align with internationally recognized guidelines and regulations. Our safety practices are governed by our robust Health, Safety, and Environment (HSE) management system, which adheres to ISO 45001 standards. We prioritize the identification and mitigation of risks through comprehensive risk assessments and regular safety audits. Our dedicated team members undergo regular training to ensure they understand and adhere to the latest safety protocols. Additionally, we actively promote a safety culture across the organization, encouraging open communication, reporting of near misses and incidents, and continuous improvement. Rest assured, safety is at the heart of everything we do at Konecranes UK.

Top Konecranes UK customer service problems

Click the link above to get answers to just about any Konecranes UK customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Konecranes UK's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Konecranes UK agent. This phone number is Konecranes UK's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 844 324 6599 include and other customer service issues. Rather than trying to call Konecranes UK first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Konecranes UK has 1 phone number. It's not always clear what is the best way to talk to Konecranes UK representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Konecranes UK. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Konecranes UK. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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