A:Calling this Home2 Suites number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Home2 Suites for you.
Q:
Does Home2 Suites offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Home2 Suites below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Home2 Suites phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Home2 Suites number should go right to a real human being
Below are some clips we've found from Home2 Suites's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Home Two Suites by Hilton.
How can I are you calling about a reservation?
Got it. To get your call to the appropriate representative, please tell me in a few words why you're calling today."
Excerpt from a call with Home2 Suites
Thursday, August 22, 2024 2:26 AM
The first phone menu
"Thank you for calling Home Two Suites by Hilton.
How can I help?
To enroll for Hilton honors, say enroll in honors or or press five.
If you have an upcoming reservation, you can say reconfirm cancel, modify, ask a question, or press six.
If you're calling about a previous day, you can say things like copy of my hotel receipt, give feedback, or press seven.
Otherwise, you can say, I'm calling about something else or press eight.
To book a new reservation, say new reservation or press one.
To retrieve your Hilton Honors number, say find Hilton Honors number or press two."
Excerpt from a call with Home2 Suites
Wednesday, February 14, 2024 7:23 PM
In fact, much of this information on this page is superfluous because this Home2 Suites phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Home2 Suites operates the call center for this 877-646-6302 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 91 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Home2 Suites call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Home2 Suites phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Home2 Suites staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Home2 Suites is Sunday.The most busy day to call is Friday, which averages 80% more phone calls by comparison.Again, this is based on a sample of 91 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Home2 Suites is Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Home2 Suites
If you have time to do a bit of reading before you call Home2 Suites, we recommend you read over some of our problem-specific articles.
Yes, Home2 Suites features a sparkling pool for guests to enjoy. Our hotel understands the importance of relaxation and recreation during a stay, and we are proud to offer a refreshing pool for guests to indulge in. Whether you want to take a dip after a long day of travel or simply want to unwind under the sun, our pool provides the perfect oasis. Feel free to soak up in the pool, swim a few laps, or take a leisurely float. Our pool area is meticulously maintained, ensuring a clean and inviting environment for all guests. Dive into comfort, fun, and relaxation at Home2 Suites with our fantastic pool facility.
Yes, pets are allowed at Home2 Suites. We understand that your pet is a part of your family, and we welcome them to stay with you during your visit. Our pet-friendly policy ensures that your furry friend feels just as comfortable as you do. However, please note that certain restrictions and fees may apply. We strive to provide a pleasant stay for both you and your pet, so please contact our front desk prior to your arrival to provide information about your pet and any specific requirements. Stay with us at Home2 Suites, where your pet is always welcome!
Yes, Home2 Suites offers fitness facilities for guests. Our hotel is committed to promoting a healthy lifestyle and providing convenience during your stay. Our fitness center is equipped with modern exercise equipment, allowing guests to maintain their fitness routines while away from home. Whether you prefer cardio workouts or strength training, our facilities cater to a range of fitness needs. Additionally, for those who enjoy outdoor activities, we have walking trails and running routes nearby. Our fitness facilities are accessible 24/7, ensuring that you can fit a workout into your schedule whenever it suits you. Stay active and energized at Home2 Suites with our convenient and well-equipped fitness amenities.
Click the link above to get answers to just about any Home2 Suites customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Home2 Suites, and their purpose. Are any of these similar to the reason you are trying to call?
Complaint about hotel stay: "I have black mold in my room for four days now."
- From a call lasting 10m 29s , Nov 14, 2024 3:59 PM
Billing dispute: "I paid in full and now I'm getting a charge on my card for three hundred and fifty something dollars."
- From a call lasting 55m 30s , Aug 26, 2024 12:26 AM
Breakfast schedule inquiry: "What time does the breakfast start on Saturday and Sunday?"
- From a call lasting 7m 21s , Aug 15, 2024 6:07 PM
Booking a one-night stay: "I'd like it for a hundred and fifteen, and I still get to swim."
- From a call lasting 47m 24s , Mar 18, 2024 11:19 PM
Inquiring about hotel locations: "I wanted to know if you had any properties in Sioux City, South Dakota."
- From a call lasting 5m 52s , Feb 14, 2024 7:23 PM
Extended stay inquiry: "I was calling about the extended stay, and I kinda wanted to I need a place for seven, maybe eight months pay."
- From a call lasting 8m 33s , Jan 10, 2024 7:39 PM
Information about why customers call Home2 Suites is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Home2 Suites customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Home2 Suites's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Home2 Suites agent. This phone number is Home2 Suites's best phone number because 72 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-646-6302 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Home2 Suites first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Home2 Suites has 1 phone number. It's not always clear what is the best way to talk to Home2 Suites representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Home2 Suites. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Home2 Suites. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.