Updated July 24, 2025

Home2 Suites Customer FAQ

Recent Home2 Suites Customer Questions

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Amenities and Services

What amenities are included in the rooms?

Home2 Suites rooms feature a fully equipped kitchen, spacious living area with a sofa bed, work desk, several electrical...

Is breakfast included in the room rate?

At Home2 Suites, breakfast is generally included in the room rate, featuring a range of options like fruits, yogurt, and hot...

Do the rooms have Wi-Fi?

Yes, Home2 Suites provides complimentary high-speed Wi-Fi in guest rooms and throughout the hotel, which is ideal for both...

Is parking available at the hotel?

Home2 Suites generally provides parking options at their locations, but availability and fees may differ by hotel. Guests...

Are there any fitness facilities at Home2 Suites?

Home2 Suites typically offers fitness facilities at many of its locations, featuring gyms with exercise equipment like...

Is there a pool at Home2 Suites?

Home2 Suites often features swimming pools at many of its locations, but availability may differ across properties. Some may...

Are pets allowed at Home2 Suites?

Home2 Suites generally allows pets, but specific policies may differ by location, including pet limits, size restrictions, and...

Are there any smoking rooms at the hotel?

Home2 Suites maintains a non-smoking policy across all locations, with no smoking rooms available. Some properties may have...

Are there any accessible rooms for guests with disabilities?

Home2 Suites focuses on accessibility, offering many rooms designed for guests with disabilities, featuring elements like wider...

What is the cancellation policy?

Home2 Suites has a cancellation policy that depends on factors like location, rate plan, and reservation type. Generally,...

Can I request a late check-out?

Home2 Suites typically allows guests to request a late check-out, subject to availability and hotel policies. Making the...

Do you offer a shuttle service to the airport?

Home2 Suites does not provide a consistent airport shuttle service at all locations, as it varies by property. Some hotels may...

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Home2 Suites issues reported to GetHuman

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