Does Hewlett Packard - Business Support offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 17 minutes.The longest hold times are on Thursday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Hewlett Packard - Business Support below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Hewlett Packard - Business Support phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Operator" at prompt
Below are some clips we've found from Hewlett Packard - Business Support's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Thank you for calling HP business product support.
Calls will be recorded for quality assurance and security purposes.
If you do not wish to be recorded, please notify the agent.
For HP's privacy statement, please visit w w w dot h p dot com slash privacy.
If you know your shortcut, say it now.
Otherwise, tell me which of these you're calling about.
You can say notebook, desktop, workstation, printer, or more products."
Excerpt from a call with Hewlett Packard - Business Support
Wednesday, May 15, 2024 2:05 PM
What are the hours and when should I call?
Hewlett Packard - Business Support operates the call center for this 800-334-5144 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 84 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Hewlett Packard - Business Support call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hewlett Packard - Business Support phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hewlett Packard - Business Support staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hewlett Packard - Business Support is Saturday.The most busy day to call is Monday, which averages 280% more phone calls by comparison.Again, this is based on a sample of 84 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call Hewlett Packard - Business Support
In summation, the best day to call Hewlett Packard - Business Support is Tuesday.
Why Customers Call Hewlett Packard - Business Support
If you have time to do a bit of reading before you call Hewlett Packard - Business Support, we recommend you read over some of our problem-specific articles.
User manuals for HP business monitors can be easily accessed on the Hewlett Packard official website. Simply visit the HP Support page and go to the "Manuals" section. There you will find a comprehensive collection of user manuals for all HP business monitors. You can search for your specific model by entering the product name or number in the search bar, or you can browse through the available manuals by selecting the appropriate category. The manuals are provided in PDF format, ensuring easy viewing and downloading. If you cannot find the manual you are looking for, you can also contact HP Business Support directly for further assistance.
Click the link above to get answers to just about any Hewlett Packard - Business Support customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Hewlett Packard - Business Support, and their purpose. Are any of these similar to the reason you are trying to call?
Printer scam report: "He scammed me out of two hundred dollars."
- From a call lasting 57m 39s , Apr 17, 2024 3:59 PM
Assistance with adding Wi Fi: "I just need help knowing what part to buy. I wanna add Wi Fi and Bluetooth."
- From a call lasting 37m 49s , Feb 26, 2024 5:03 PM
Printer installation assistance: "I bought an HP DeskJet twenty seven fifty five e and I can't seem to connect it to my ThinkPad."
- From a call lasting 24m 1s , Feb 7, 2024 8:07 PM
Information about why customers call Hewlett Packard - Business Support is extracted from issues that customers have reported to GetHuman.
This is Hewlett Packard - Business Support's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hewlett Packard - Business Support agent. This phone number is Hewlett Packard - Business Support's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-334-5144 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Hewlett Packard - Business Support first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Hewlett Packard - Business Support has 1 phone number. It's not always clear what is the best way to talk to Hewlett Packard - Business Support representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hewlett Packard - Business Support. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hewlett Packard - Business Support. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.