Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Healthgrades.com will reply our your email.
As a last, sometimes only, resort- Healthgrades.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
Can I get a real live person at this phone number?
Even though this Healthgrades.com number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
Here is how our research team describes the way the Healthgrades.com phone system greets you: Thank you for calling the Mercury Healthcare. Please listen carefully as our menu options have changed. If you are calling from a healthcare provider's office or have questions regarding your healthgrades.com, please be advised that Health grades is no longer a part of mercury Healthcare. To reach Health grade support please hang up and dial 1-888-964-7507.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary:No live representative, only a message provided.
Conclusion and closing notes
This is Healthgrades.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Healthgrades.com agent. This phone number is Healthgrades.com's best phone number because 6,126 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Healthgrades.com customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 888-964-7507 for, including Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer support issues. The Healthgrades.com call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Healthgrades.com has 1 phone number. It's not always clear what is the best way to talk to Healthgrades.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Healthgrades.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Healthgrades.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.