A:Press 0 at the first menu, then press 5.Our free phone can also navigate phone menus to get a live human at HawaiianMiles for you.
Q:
Does HawaiianMiles offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Saturday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for HawaiianMiles below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this HawaiianMiles phone number to document the phone system.
Here is how our research team describes the way the HawaiianMiles phone system greets you: Aloha and welcome to Hawaiian Airlines. Please enter your 9-digit Hawaiian Miles number followed by the pound key. If you do not have a Hawaiian Miles number, remain on the line.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 at the first menu, then press 5.
Below are some clips we've found from HawaiianMiles's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Aloha, and welcome to Hawaiian Airlines.
Please enter your nine digit Hawaiian miles number followed by the pound key."
Excerpt from a call with HawaiianMiles
Thursday, February 15, 2024 10:41 PM
The first phone menu
"Aloha, and welcome to Hawaiian Airlines.
Please enter your nine digit Hawaiian miles number followed by the pound key.
If you do not have a Hawaiian miles number, remain on the line.
For quality assurance, this call may be monitored or recorded.
For arrival and departure information, press one.
For new or existing reservations or seat assignment related questions, press two."
Excerpt from a call with HawaiianMiles
Sunday, January 21, 2024 4:04 AM
What are the hours and when should I call?
HawaiianMiles operates the call center for this 800-367-5320 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 52 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the HawaiianMiles call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HawaiianMiles phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HawaiianMiles staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call HawaiianMiles is Monday.The most busy day to call is Saturday, which averages 367% more phone calls by comparison.Again, this is based on a sample of 52 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Fri
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call HawaiianMiles is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that HawaiianMiles staffs the call center well on Monday.
Why Customers Call HawaiianMiles
Below is a sample of recent calls to HawaiianMiles, and their purpose. Are any of these similar to the reason you are trying to call?
Checking mileage balance: "Can I check my mileage?"
- From a call lasting 5m 42s , Jan 21, 2024 4:07 AM
Information about why customers call HawaiianMiles is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- HawaiianMiles customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is HawaiianMiles's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HawaiianMiles agent. This phone number is HawaiianMiles's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-367-5320 include and other customer service issues. Rather than trying to call HawaiianMiles first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, HawaiianMiles has 1 phone number. It's not always clear what is the best way to talk to HawaiianMiles representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for HawaiianMiles. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HawaiianMiles. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.