A:Calling this Fortis number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Fortis for you.
Q:
Does Fortis offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Fortis below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Fortis phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Fortis number should go right to a real human being
Below are some clips we've found from Fortis's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Please be advised this call will be recorded for quality and training purposes.
Please hold for the next available representative."
Excerpt from a call with Fortis
Friday, January 26, 2024 10:11 PM
The first phone menu
"The admissions outreach department is currently closed.
If you'd like to leave us a message, please hold the line.
Otherwise, please give us a callback between nine AM and nine PM Monday through Friday.
Thank you. Press one to accept this recording.
Press two to listen to it.
Press three to rerecord your message.
Press four to mark this message as urgent."
Excerpt from a call with Fortis
Saturday, May 11, 2024 9:30 PM
In fact, much of this information on this page is superfluous because this Fortis phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Fortis operates the call center for this 855-436-7847 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 74 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Fortis call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fortis phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fortis staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fortis is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 74 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Fortis is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fortis staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Fortis
If you have time to do a bit of reading before you call Fortis, we recommend you read over some of our problem-specific articles.
The fees associated with Fortis accounts are minimal and designed to be transparent. For Fortis checking accounts, there is no monthly maintenance fee. However, there may be fees for special services such as wire transfers or stop payments. Fortis savings accounts also have no monthly fees, ensuring that your savings grow unhindered. Other account fees may include charges for overdrafts, returned items, or insufficient funds. It is important to review the fee schedule provided by Fortis for a comprehensive understanding of potential charges. Fortis aims to provide affordable banking options with straightforward fees to help customers manage their finances efficiently and effectively.
Fortis offers a range of accounts to suit the diverse needs of its customers. These include savings accounts, where individuals can safely store their money while earning competitive interest rates. Customers looking to grow their wealth can opt for investment accounts, which provide opportunities to invest in various financial instruments, such as stocks, bonds, and mutual funds. For those aiming to fulfill long-term financial goals, Fortis offers retirement accounts, enabling individuals to save for their golden years with tax advantages. Additionally, Fortis provides checking accounts that facilitate everyday transactions, allowing customers to conveniently manage their money. Lastly, Fortis also offers specialized accounts, such as education savings accounts, designed to support customers in saving for their children's education expenses. With this wide array of account options, Fortis ensures it has something to cater to every individual's banking needs.
The interest rate on Fortis savings accounts varies depending on the specific account type and the prevailing market conditions. At Fortis, we strive to offer competitive interest rates to help our customers grow their savings. We understand the importance of earning interest on your hard-earned money, so we provide attractive rates that keep pace with the market. To find out the current interest rate for Fortis savings accounts, we recommend visiting our website or contacting our customer service team. Our dedicated representatives are always available to assist you with any questions and provide you with the most up-to-date information regarding interest rates on our savings accounts. Invest in your future with Fortis and start earning more from your savings today.
Click the link above to get answers to just about any Fortis customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Fortis, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about billing: "I want to talk to somebody about my account."
- From a call lasting 1m 19s , Sep 23, 2024 7:17 PM
Updating phone number: "I just wanted to change my phone number on my account."
- From a call lasting 8m 15s , Mar 8, 2024 5:37 PM
Energy usage inquiry: "Am I being energy wise, or is it costing me more to heat up a house that's at the lowest on the thermostat?"
- From a call lasting 1m 49s , Jan 26, 2024 10:11 PM
Conclusion and closing notes
This is Fortis's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fortis agent. This phone number is Fortis's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-436-7847 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Fortis first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fortis has 1 phone number. It's not always clear what is the best way to talk to Fortis representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fortis. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fortis. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.