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Fortis Customer FAQ

Top Answers & How-to Guides

What is Fortis's Phone Number?

The question we are asked most often is about how to talk to Fortis customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of accounts does Fortis offer?

Fortis provides various account options to meet customer needs, including individual savings, corporate, and investment...

Can I transfer money between Fortis accounts?

Transferring money between Fortis accounts is generally possible, with procedures varying by account type. Users should check...
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Services and Offerings

What services does Fortis offer?

Fortis offers a variety of services, including energy solutions encompassing electricity, natural gas, and renewables, while...
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What types of accounts does Fortis offer?

Fortis provides various account options to meet customer needs, including individual savings, corporate, and investment...
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What are the investment options for retirement accounts?

Individuals have diverse investment options for retirement accounts, including traditional assets like stocks, bonds, and...
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What are the benefits of using Fortis for wealth management?

Fortis provides numerous advantages for wealth management, including a comprehensive financial strategy, skilled professionals...
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What are the loan options available through Fortis?

Fortis provides various loan options, including personal, business, and student loans. Personal loans serve different purposes,...
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Account Management

Can I transfer money between Fortis accounts?

Transferring money between Fortis accounts is generally possible, with procedures varying by account type. Users should check...
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How can I set up automated transactions with my account?

To set up automated transactions with a Fortis account, customers can log into their online account on the Fortis website and...
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Can I switch my account type after opening it?

Yes, account holders can often change their account type after opening it with Fortis. This typically requires submitting a...
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How can I make withdrawals from my accounts?

To withdraw from an account with Fortis, customers may visit a branch, use online banking, access a mobile app, or utilize...
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Interest and Fees

What is the interest rate on Fortis savings accounts?

Fortis does not publicly share interest rates for savings accounts, as these can change based on various factors. For the...
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What are the fees associated with Fortis accounts?

Fortis accounts come with various fees that vary by account type, including potential monthly maintenance fees, transaction...
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Security and Fraud

What security measures does Fortis have in place to protect customer accounts?

Fortis prioritizes customer account security by employing advanced encryption, strong authentication, and monitoring for...
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What measures are in place for fraud detection?

Fortis employs various fraud detection measures, including advanced technology and algorithms for analyzing transaction...
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Accessibility and Support

Is there a mobile app for managing my account?

Fortis does not provide a dedicated mobile app for account management, but users can access their accounts via the...
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How do I access my investment statements online?

To view investment statements online, one should visit the Fortis website and find the investor services or client portal...
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What support is available for financial planning?

Fortis offers a variety of financial planning support, including educational materials, financial analysis tools, and...
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Tools and Resources

What kind of educational resources does Fortis provide?

Fortis provides diverse educational resources including webinars, online courses, articles, and training materials. These focus...
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Do you offer any tools for budgeting and financial tracking?

Fortis provides various financial services to help with budgeting and finance tracking, including investment tools and planning...
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