ExploreTrip Customer Service

Phone Number & Contact Info

ExploreTrip's Best Phone Number

866-855-3984
Toll-free·Calls Customer Service·Most popular ExploreTrip number
Free tools for easier calling
Q:

How do I talk to a live human at ExploreTrip?

A:Calling this ExploreTrip number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at ExploreTrip for you.
Q:

Does ExploreTrip offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for ExploreTrip below.

Let us call and talk to ExploreTrip for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this ExploreTrip phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this ExploreTrip number should go right to a real human being
In fact, much of this information on this page is superfluous because this ExploreTrip phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

ExploreTrip operates the call center for this 866-855-3984 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the ExploreTrip call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ExploreTrip phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ExploreTrip staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call ExploreTrip is Monday. The most busy day to call is Friday. Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call ExploreTrip

In summation, the best day to call ExploreTrip is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this ExploreTrip number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call ExploreTrip

If you have time to do a bit of reading before you call ExploreTrip, we recommend you read over some of our problem-specific articles.

What is ExploreTrip?

ExploreTrip is an online travel agency that provides users with a comprehensive platform to search, compare, and book flights, hotels, and rental cars. We offer a convenient and efficient way to plan and organize travel arrangements. With access to a global network of airlines and hotel partners, ExploreTrip provides customers with a wide range of options to suit their travel preferences and budget. Our user-friendly interface allows customers to easily search for the best deals and compare prices from different airlines, giving them the opportunity to save both time and money. ExploreTrip also offers 24/7 customer support to assist users with any queries or concerns they may have. Whether traveling for business or leisure, ExploreTrip aims to provide an enjoyable and hassle-free travel booking experience for every customer.

What payment methods does ExploreTrip accept?

ExploreTrip accepts multiple payment methods to provide customers with flexibility and convenience. Our platform supports major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, we accept payment through PayPal, offering another secure and trusted option for our users. We understand the importance of ensuring secure transactions, and thus, our website is equipped with encryption technology to safeguard personal and financial information. By accepting various payment methods, ExploreTrip aims to cater to the diverse needs and preferences of our customers worldwide. Whether you prefer using a credit card or PayPal, we strive to make the payment process seamless and secure for all users on our platform.

Does ExploreTrip offer travel insurance options?

Yes, ExploreTrip offers travel insurance options to ensure a worry-free journey for its customers. With the understanding that unexpected situations can arise during travel, ExploreTrip provides comprehensive travel insurance plans to protect travelers against unforeseen events such as trip cancellations, delays, or medical emergencies. These insurance options include coverage for trip interruption, baggage loss, medical expenses, and emergency medical evacuations. By offering travel insurance, ExploreTrip aims to provide peace of mind to its customers and ensure their investment is protected. It is always recommended to carefully review the insurance coverage options available and select the one that best suits individual travel needs, giving travelers the confidence to explore the world knowing they are financially protected.

Top ExploreTrip customer service problems

Click the link above to get answers to just about any ExploreTrip customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call ExploreTrip is extracted from issues that customers have reported to GetHuman.
ExploreTrip issues reported to GetHuman

Conclusion and closing notes

This is ExploreTrip's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ExploreTrip agent. This phone number is ExploreTrip's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-855-3984 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call ExploreTrip first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, ExploreTrip has 1 phone number. It's not always clear what is the best way to talk to ExploreTrip representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ExploreTrip. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ExploreTrip. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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