A:Not at this number; hours here are Mon-Fri 9am-4pm EST.The least busy day is Wednesday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Dymo below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Dymo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Dymo's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Daimo.
If you're getting an error message saying error printing, Error printing picture.
If you'd like to listen to the options again, press five.
If you're looking for a software download, press one.
If you're label writer five fifty, five fifty turbo, or five x l does not detect labels, press two."
Excerpt from a call with Dymo
Wednesday, February 7, 2024 4:48 PM
What are the hours and when should I call?
Dymo operates the call center for this 800-426-7827 phone number Mon-Fri 9am-4pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Dymo call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dymo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dymo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Dymo is Wednesday.The most busy day to call is Monday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Dymo is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dymo staffs the call center well on Wednesday.
Why Customers Call Dymo
If you have time to do a bit of reading before you call Dymo, we recommend you read over some of our problem-specific articles.
To run the Dymo software, your system must meet a few requirements. Firstly, you will need a computer running either Windows 7 or later, or macOS 10.12 or later. It's crucial to have at least 2 GB of available RAM and a minimum of 100 MB of free disk space. Your computer should have a compatible USB port for connecting the Dymo label printer. For optimum performance, a screen resolution of at least 1024x768 pixels is recommended. Additionally, make sure your computer has an active internet connection for software downloads and updates. Finally, keep in mind that certain features may require additional software or specific versions of internet browsers. Please review the user manual or visit our support page for any further questions regarding system compatibility.
Dymo printers are versatile and can support a wide range of label types. These printers are compatible with various label materials, including paper, plastic, and even durable vinyl. The label sizes can vary from small address labels to larger shipping labels and everything in between. For paper labels, Dymo offers options such as address labels, file folder labels, and name badges. Plastic labels include options like durable labels for outdoor or industrial use, as well as heat-resistant labels for items like cables and wires. Vinyl labels are great for long-term labeling needs or items exposed to water and UV rays. With such a diverse selection, Dymo printers ensure compatibility with nearly any label type you may require.
Yes, it is possible to customize label designs in the Dymo software. The Dymo software offers a wide range of design options and tools to create personalized labels. Users can choose from various fonts, colors, and styles to match their preferences and branding needs. The software also allows for the addition of graphics, logos, and barcodes to enhance the labels. Furthermore, users can import images, such as company logos or product images, to create more customized designs. With the Dymo software, users have the flexibility to design labels that suit their specific requirements and create a professional and personalized look for their products or organizational needs.
Click the link above to get answers to just about any Dymo customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Dymo, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with label printer: "I can't figure out how to put my own text in the text box on my LabelWriter 450."
- From a call lasting 4m 26s , Feb 7, 2024 4:48 PM
Information about why customers call Dymo is extracted from issues that customers have reported to GetHuman.
This is Dymo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dymo agent. This phone number is Dymo's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-426-7827 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Dymo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Dymo has 1 phone number. It's not always clear what is the best way to talk to Dymo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Dymo. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dymo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.