A:Calling this Dickies number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Dickies for you.
Q:
Does Dickies offer 24 hour customer service?
A:Not at this number; hours here are 8am-8pm CST.The least busy day is Sunday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Dickies below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Dickies phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Dickies number should go right to a real human being
Below are some clips we've found from Dickies's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Dickies.
For quality and accuracy, your call may be recorded."
Excerpt from a call with Dickies
Thursday, December 12, 2024 3:43 PM
The first phone menu
"Thank you for calling Dickies. For quality and accuracy, your call may be recorded.
If you would like to place an order, check on the status of an order, or for other product inquiries, press one.
For all other departments or if you know the party you are looking to speak with, press two."
Excerpt from a call with Dickies
Monday, February 5, 2024 7:25 PM
In fact, much of this information on this page is superfluous because this Dickies phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Dickies operates the call center for this 866-411-1501 phone number 8am-8pm CT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 70 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Dickies call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dickies phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dickies staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Dickies is Sunday.The most busy day to call is Thursday, which averages 1050% more phone calls by comparison.Again, this is based on a sample of 70 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Dickies is Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Dickies
If you have time to do a bit of reading before you call Dickies, we recommend you read over some of our problem-specific articles.
Dickies offers a hassle-free return policy, ensuring customer satisfaction. If you're unsatisfied with your purchase for any reason, you can return the item within 30 days of receipt. The product must be in its original condition, including packaging and tags, to be eligible for return. However, some items, such as personalized or final sale products, may not be eligible for return. To initiate the return process, simply visit our website and follow the instructions provided in our Returns section. It's important to note that original shipping fees are non-refundable, and customers are responsible for return shipping costs. Once your return is received and approved, Dickies will issue a refund in the original form of payment. For further information or assistance, feel free to contact our customer support team.
Yes, Dickies products are available internationally. As a global brand, Dickies has expanded its reach to various countries around the world. Their commitment to providing quality workwear extends beyond the United States. Customers can find Dickies products in numerous international markets, including Europe, Asia, Australia, and South America. Whether for professional or casual wear, international consumers can access a wide range of Dickies products such as pants, shirts, jackets, and accessories. To enhance availability and convenience, Dickies collaborates with local distributors and retailers in each country, ensuring that their durable and stylish workwear is accessible to individuals worldwide.
Yes, there are shipping fees for Dickies orders. The shipping fees will vary depending on the shipping method chosen and the destination of the order. At checkout, customers can view the available shipping options along with their associated fees. Dickies offers multiple shipping options to accommodate different delivery needs, including standard ground shipping, expedited shipping, and international shipping. Shipping fees are calculated based on the total weight and dimensions of the order, as well as the shipping address provided. For more information on specific shipping fees, customers can visit the "Shipping & Delivery" section on the Dickies website or contact their customer service team for assistance.
Click the link above to get answers to just about any Dickies customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Dickies, and their purpose. Are any of these similar to the reason you are trying to call?
Check warranty claim status: "I'm just checking status on a warranty claim."
- From a call lasting 2m 49s , Dec 12, 2024 3:43 PM
Return label request: "I'm unable to print that label."
- From a call lasting 13m , Oct 31, 2024 1:41 PM
Conclusion and closing notes
This is Dickies's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dickies agent. This phone number is Dickies's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-411-1501 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Dickies first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Dickies has 1 phone number. It's not always clear what is the best way to talk to Dickies representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Dickies. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dickies. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.