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Dickies Customer FAQ

Top Answers & How-to Guides

What is Dickies's Phone Number?

The question we are asked most often is about how to talk to Dickies customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Dickies Customer Questions

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Ordering and Shipping

What is the return policy for Dickies?

Dickies allows returns of unworn and unwashed items within thirty days for a full refund. Altered or personalized items usually...
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Are there any shipping fees for Dickies orders?

Dickies shipping fees depend on various factors like the chosen shipping method and destination. Standard shipping usually has...
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How long does it take to receive my order from Dickies?

Delivery times for Dickies orders depend on the shipping method and destination. Standard shipping usually takes five to seven...
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Can I track my Dickies order?

Customers can track their Dickies orders by checking their confirmation email for a tracking number, which links to the...
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Can I cancel or modify my order after it has been placed?

Once an order is placed on the Dickies website, cancellations or modifications may be limited, especially if processing or...
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What is your policy on exchanges?

Dickies provides a flexible exchange policy that allows customers to return unworn items with original packaging within a...
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Payments and Discounts

What payment methods are accepted on the Dickies website?

The Dickies website accepts various payment methods, including major credit and debit cards as well as PayPal for convenience....
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Are there any promotions or discounts available for Dickies products?

Dickies provides various promotions and discounts throughout the year, which can vary with seasons and events. Their website...
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Do Dickies have a loyalty or rewards program?

Currently, Dickies does not have a formal loyalty or rewards program. Instead, the brand emphasizes quality apparel and offers...
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Product Information

Do Dickies products have a warranty?

Dickies provides a warranty for its items, covering defects in materials and workmanship, but not normal wear or misuse....
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Are Dickies products available internationally?

Dickies products can be found internationally, but availability differs by country and retailer. Local distributors may carry...
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What is the history of the Dickies brand?

Founded in 1922 by C. N. Williamson and E.E. Dickie, Dickies originally focused on durable work garments for laborers. The...
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How do I care for my Dickies clothing?

Caring for Dickies clothing is important to ensure its longevity. It is best to follow care label instructions, generally...
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Do you have unique collections or special editions?

Dickies occasionally offers unique collections and special editions that blend innovation with their signature durability....
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