Credit First National Association Customer Service

Phone Number & Contact Info

Credit First National Association's Best Phone Number

800-321-3950
Toll-free·Calls Customer Service·Most popular Credit First National Association number
Free tools for easier calling
Q:

How do I talk to a live human at Credit First National Association?

A:Press 0 then press 0. Our free phone can also navigate phone menus to get a live human at Credit First National Association for you.
Q:

Does Credit First National Association offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-9pm EST. The least busy day is Thursday, and the most busy day is Friday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Credit First National Association below.

Let us call and talk to Credit First National Association for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Credit First National Association phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 then press 0
Below are some clips we've found from Credit First National Association's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling Credit First National Association's automated system. Did you know c f n a dot com and my c f n a mobile can help you find an automotive service retailer near you that accepts your CFNA credit card?
Log in to c f n a dot com or my CFNA mobile today and be ready for the road ahead.
Please enter your card number followed by pound sign."
Excerpt from a call with Credit First National Association
Tuesday, July 23, 2024 3:20 PM

They may need to look up your account

"Your account information is not available to the automated system. Please wait while we look up your account information."
Excerpt from a call with Credit First National Association
Monday, April 1, 2024 8:11 PM

What are the hours and when should I call?

Credit First National Association operates the call center for this 800-321-3950 phone number Mon-Fri 9am-9pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 145 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Credit First National Association call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit First National Association phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit First National Association staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Credit First National Association is Thursday. The most busy day to call is Friday, which averages 147% more phone calls by comparison. Again, this is based on a sample of 145 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Thu
Quietest
Fri
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Credit First National Association

In summation, the best day to call Credit First National Association is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Credit First National Association staffs the call center well on Thursday.

Why Customers Call Credit First National Association

If you have time to do a bit of reading before you call Credit First National Association, we recommend you read over some of our problem-specific articles.

What is Credit First National Association?

Credit First National Association (CFNA) is a financial institution that specializes in providing credit solutions for automotive and tire purchases. Established in 1972, CFNA is a subsidiary of Bridgestone Americas and has grown to become a leading provider of consumer credit programs for retail purchase. CFNA offers credit cards and financing options to customers across the United States, allowing them to conveniently make purchases at participating automotive retailers and tire dealers. As a trusted partner of various well-known brands in the automotive and tire industry, CFNA focuses on providing flexible payment options and convenient account management tools to customers. With a commitment to delivering exceptional customer service and financial solutions tailored to individual needs, CFNA aims to enhance the purchasing experience for customers while helping them meet their automotive and tire-related expenses.

What is the credit limit on a Credit First National Association credit card?

The credit limit on a Credit First National Association credit card varies depending on various factors, such as an individual's creditworthiness and financial standing. Credit First National Association aims to provide credit limits tailored to each customer's unique circumstances. When applying for a credit card, customers can expect a credit limit determined based on their credit history, income, and other relevant information. Factors like a strong credit score, stable income, and responsible credit management typically lead to higher credit limits. Credit First National Association encourages customers to regularly review their credit limit, as it may be increased over time based on their credit performance. To find out the specific credit limit for an individual card, customers are advised to contact Credit First National Association's customer service or refer to their credit card agreement.

Are there any annual fees associated with Credit First National Association credit cards?

No, there are no annual fees associated with Credit First National Association credit cards. We understand the importance of providing our customers with value and transparency, which is why we have eliminated annual fees for our credit card offerings. At Credit First National Association, we strive to make managing your finances as easy and affordable as possible. Whether you are using our credit cards for personal or business expenses, you can enjoy the benefits of no annual fees while still accessing competitive interest rates, flexible payment options, and excellent customer service. With Credit First National Association, you can confidently use our credit cards without worrying about any additional annual charges.

Top Credit First National Association customer service problems

Click the link above to get answers to just about any Credit First National Association customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Credit First National Association, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with undelivered credit card: "I don't have my card, they never sent it to me."
- From a call lasting 7m 53s , Apr 9, 2024 7:01 PM
Inquiring about rewards program: "I'm trying to figure out what is the hundred and fifty dollars award or reward or something."
- From a call lasting 6m 37s , Mar 6, 2024 10:31 PM
Information about why customers call Credit First National Association is extracted from issues that customers have reported to GetHuman.
Credit First National Association issues reported to GetHuman

More Credit First National Association Customer Service Contacts

There are of course other ways to contact Credit First National Association customer service besides the phone. Below we list the best ones, by medium.

Credit First National Association Customer Email Addresses

cfnacustserv@cfna.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Credit First National Association will reply our your email.

Credit First National Association Customer Help Desk / Web Support

cfna.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Credit First National Association customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Credit First National Association's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Credit First National Association agent. This phone number is Credit First National Association's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-3950 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Credit First National Association first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Credit First National Association has 1 phone number. It's not always clear what is the best way to talk to Credit First National Association representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Credit First National Association. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Credit First National Association. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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