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Credit First Customer Service

Phone Number & Contact Info

Credit First's Best Phone Number

800-321-3950
Toll-free·Calls Customer Service·Most popular Credit First number
Free tools for easier calling
Q:

How do I talk to a live human at Credit First?

A:Don't press anything, just hold on the line for a representative. Our free phone can also navigate phone menus to get a live human at Credit First for you.
Q:

Does Credit First offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Credit First below.

Let us call and talk to Credit First for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Credit First phone number to document the phone system.
Here is how our research team describes the way the Credit First phone system greets you: To get started, please enter your card number followed by the pound sign.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold on the line for a representative.
Below are some clips we've found from Credit First's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling Credit First National Association's automated system. Drive sustainability by going paperless. Create a CFNA dot com account choose to receive your statements electronically, and view your statements on the mobile app and c f n a dot com.
Choose to drive change today.
To get started, please enter your card number followed by pound sign."
Excerpt from a call with Credit First
Saturday, March 16, 2024 2:28 PM

They may need to look up your account

"Your account information is not available to the automated system. Please wait while we look up your account information."
Excerpt from a call with Credit First
Saturday, March 16, 2024 2:28 PM

What are the hours and when should I call?

Credit First operates the call center for this 800-321-3950 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Credit First call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit First phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit First staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Credit First is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Credit First

In summation, the best day to call Credit First is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Credit First staffs the call center well on Thursday.

Why Customers Call Credit First

If you have time to do a bit of reading before you call Credit First, we recommend you read over some of our problem-specific articles.

What is the credit limit on a Credit First National Association credit card?

The credit limit on a Credit First National Association credit card varies depending on various factors, such as an individual's creditworthiness and financial standing. Credit First National Association aims to provide credit limits tailored to each customer's unique circumstances. When applying for a credit card, customers can expect a credit limit determined based on their credit history, income, and other relevant information. Factors like a strong credit score, stable income, and responsible credit management typically lead to higher credit limits. Credit First National Association encourages customers to regularly review their credit limit, as it may be increased over time based on their credit performance. To find out the specific credit limit for an individual card, customers are advised to contact Credit First National Association's customer service or refer to their credit card agreement.

What is Credit First National Association?

Credit First National Association (CFNA) is a financial institution that specializes in providing credit solutions for automotive and tire purchases. Established in 1972, CFNA is a subsidiary of Bridgestone Americas and has grown to become a leading provider of consumer credit programs for retail purchase. CFNA offers credit cards and financing options to customers across the United States, allowing them to conveniently make purchases at participating automotive retailers and tire dealers. As a trusted partner of various well-known brands in the automotive and tire industry, CFNA focuses on providing flexible payment options and convenient account management tools to customers. With a commitment to delivering exceptional customer service and financial solutions tailored to individual needs, CFNA aims to enhance the purchasing experience for customers while helping them meet their automotive and tire-related expenses.

What are the benefits of having a Credit First National Association credit card?

A Credit First National Association (CFNA) credit card offers numerous benefits. Firstly, it provides convenient financing options for vehicle repairs and maintenance at participating locations. This means you can easily manage unexpected expenses without disrupting your budget. Secondly, CFNA credit cards come with a quick application process and no annual fee, ensuring a hassle-free experience. Additionally, CFNA offers competitive interest rates and flexible payment plans to suit your financial needs. Having a CFNA credit card also enables access to exclusive cardholder promotions, discounts, and special financing offers, thus allowing you to save money on eligible purchases. Moreover, CFNA provides 24/7 online account management, making it easy to keep track of your spending and make payments. Overall, a Credit First National Association credit card delivers financial flexibility, convenience, cost-saving opportunities, and easy management for vehicle-related expenses.

Top Credit First customer service problems

Click the link above to get answers to just about any Credit First customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Credit First's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Credit First agent. This phone number is Credit First's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-3950 include and other customer service issues. Rather than trying to call Credit First first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Credit First has 1 phone number. It's not always clear what is the best way to talk to Credit First representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Credit First. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Credit First. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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