A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Monday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 10 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Comdata below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Comdata phone number to document the phone system.
Here is how our research team describes the way the Comdata phone system greets you: Thank you for calling Comdata. To better serve you, please select one of the following menu options. If you would like to speak with a specialist about fuel cards and other Fleet Solutions, press 1. If you are calling to order contacts drafts, press 2. If you would like to speak with a specialist about account payable Solutions, purchasing card, or T&E Solutions, press 3. Comdata Payroll Master Card, press 4. If this call is related to your account, press 5.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Comdata's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Comdata. Your call may be monitored or recorded for training or quality assurance purposes.
If you know the extension number of the person you are calling, press one.
For cardholder and customer service, press three.
For product and Please listen carefully as our options have changed."
Excerpt from a call with Comdata
Tuesday, January 30, 2024 7:31 PM
The first phone menu
"You for calling Comdata. Your call may be monitored or recorded for training or quality assurance purposes.
For cardholder and customer service, press three.
For product information and sales, press four."
Excerpt from a call with Comdata
Monday, May 27, 2024 8:09 PM
After you press 3
"Please listen carefully as our options have changed.
If you know the extension of the person you are calling, press five.
For ComCheck and card automated services, press one.
For administrator support, press two."
Excerpt from a call with Comdata
Sunday, February 4, 2024 8:47 PM
What are the hours and when should I call?
Comdata operates the call center for this 800-266-3282 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 409 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Comdata call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Comdata phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Comdata staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Comdata is Monday.The most busy day to call is Friday, which averages 60% more phone calls by comparison.Again, this is based on a sample of 409 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Comdata is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Comdata number, but it is also the day with the shortest hold times.
Why Customers Call Comdata
If you have time to do a bit of reading before you call Comdata, we recommend you read over some of our problem-specific articles.
Comdata is a leading payment solutions provider trusted by businesses across various industries. It offers innovative technology and support services to streamline payment processes, enhance control, and drive efficiency. Comdata's comprehensive suite of solutions includes corporate cards, virtual payments, fleet fuel cards, and payroll services. These offerings empower businesses to manage transactions, expenses, and payroll effectively. Comdata's user-friendly platforms provide real-time data analytics, customizable reporting, and robust security features to mitigate risks and optimize financial management. Their services cater to businesses of all sizes, with a particular focus on trucking fleets, construction companies, retail chains, and government agencies. Comdata's commitment to delivering exceptional customer service and cutting-edge payment solutions has made it a preferred choice for businesses seeking secure, reliable, and efficient payment processing.
Comdata is a leading provider of innovative payment solutions and fleet management services. We offer a wide range of services to meet the diverse needs of businesses across various industries. Our core services include payment services, compliance and regulatory solutions, fleet fueling and maintenance solutions, and corporate spend management. We provide businesses with secure and convenient payment options, such as virtual credit cards, fuel cards, and payroll cards, aiding in streamlining payment processes. Our compliance solutions help businesses navigate complex regulatory requirements, ensuring adherence in areas like IFTA reporting and tax filing. Additionally, our fleet management solutions help optimize fleet performance through fueling services, maintenance tracking, and telematics. Lastly, our corporate spend management services enable companies to oversee and control their expenses efficiently. Through our comprehensive suite of services, Comdata empowers businesses to simplify operations, enhance control, and improve overall efficiency.
There are various fees associated with using a Comdata card. These fees may include a monthly maintenance fee, transaction fees for purchases or cash withdrawals, ATM fees charged by the ATM owner, and additional fees for services like card replacement or balance inquiries. It's important to note that fee structures may differ depending on the type of Comdata card being used, such as fleet or payroll cards. Specific fee amounts can be found in the cardholder agreement or by contacting Comdata directly. It is advisable to review the fee schedule and understand the associated charges before using a Comdata card to ensure transparency and effective management of expenses.
Click the link above to get answers to just about any Comdata customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Comdata, and their purpose. Are any of these similar to the reason you are trying to call?
Payment assistance request: "I need help with making a payment on my account."
- From a call lasting 14m 9s , Nov 14, 2024 9:35 PM
Payment on account: "I need to make a payment on my account."
- From a call lasting 13m 57s , Nov 14, 2024 9:17 PM
Comdata card issue: "I can't use my Comdata card."
- From a call lasting 11m 58s , Nov 9, 2024 10:43 PM
Check Comdata Express code: "I need to find out or check the validity of a Comdata Express code my husband sent me."
- From a call lasting 5m 31s , Nov 9, 2024 6:58 PM
Information about why customers call Comdata is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Comdata customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Comdata's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Comdata agent. This phone number is Comdata's best phone number because 23,130 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-266-3282 include Update Account Information, Technical Support, Refund or Suspicious Charges, Recover Account, Start or end services and other customer service issues. The Comdata call center that you call into has employees from Tennessee and is open Mon-Fri 9am-5pm ET according to customers. In total, Comdata has 1 phone number. It's not always clear what is the best way to talk to Comdata representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Comdata. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Comdata. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.