Calls Customer Service·Most popular Columbia House number
Q:
How do I talk to a live human at Columbia House?
A:Press 0# twice.
Q:
Does Columbia House offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-6pm EST.The least busy day is Friday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Columbia House phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0# twice
What are the hours and when should I call?
Columbia House operates the call center for this 716-250-5710 phone number Mon-Fri 8am-6pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 82 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Columbia House phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Columbia House staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Columbia House is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 82 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Columbia House
In summation, the best day to call Columbia House is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Columbia House number, but it is also the day with the shortest hold times.
More Columbia House Customer Service Contacts
There are of course other ways to contact Columbia House customer service besides the phone. Below we list the best ones, by medium.
Insulting or being forceful with them won't make them more compliant. Just be formal, clear, and firm with your words.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Columbia House will reply our your email.
Columbia House Customer Service on Facebook / Messenger
Some customer service teams, like that of Columbia House, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
As a last, sometimes only, resort- Columbia House customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Columbia House's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Columbia House agent. This phone number is Columbia House's best phone number because 492 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 716-250-5710 include and other customer service issues. Rather than trying to call Columbia House first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or facebook or web. In total, Columbia House has 1 phone number. It's not always clear what is the best way to talk to Columbia House representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Columbia House. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Columbia House. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.