Toll-free·Calls Customer Service·Most popular BurstNET number
Q:
How do I talk to a live human at BurstNET?
A:Calling this BurstNET number should go right to a real human being
Q:
Does BurstNET offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Thursday. Details
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this BurstNET phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this BurstNET number should go right to a real human being
In fact, much of this information on this page is superfluous because this BurstNET phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
BurstNET operates the call center for this 877-287-7863 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BurstNET phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BurstNET staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call BurstNET is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call BurstNET
In summation, the best day to call BurstNET is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that BurstNET staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call BurstNET
If you have time to do a bit of reading before you call BurstNET, we recommend you read over some of our problem-specific articles.
BurstNET is a leading provider of web hosting services and data center solutions. Offering a wide range of hosting options, BurstNET caters to individuals, small businesses, and large enterprises. As a trusted provider, BurstNET ensures reliable and secure hosting solutions, backed by state-of-the-art infrastructure and a robust network. From shared hosting plans to dedicated servers, customers can choose a hosting solution that suits their specific needs. BurstNET's offerings include cloud hosting, VPS (Virtual Private Server) hosting, and colocation services. With their cutting-edge facilities and 24/7 technical support, businesses can confidently leverage BurstNET's services to establish and maintain their online presence. With affordable pricing and a commitment to quality, BurstNET has become a trusted name in the web hosting industry.
BurstNET's uptime guarantee ensures that our services have a minimum uptime of 99.9%. This means that we strive to provide uninterrupted service to our customers, minimizing any potential downtime. In the unlikely event that our services fall below this guarantee, we offer compensation in the form of service credit. The amount of credit will depend on the duration of the downtime, as outlined in our Service Level Agreement (SLA). BurstNET's commitment to maintaining a high level of uptime ensures that our customers can rely on our services without disruptions or inconvenience. As a trusted hosting provider, we prioritize the stability and reliability of our infrastructure to meet our customers' needs.
BurstNET's refund policy ensures customer satisfaction and provides a fair approach. If a customer decides to cancel within the first 30 days of service, BurstNET offers a full refund of the hosting fees. However, setup fees are non-refundable. After this initial period, BurstNET operates on a month-to-month basis, allowing customers to cancel at any time. In such cases, customers are not eligible for a prorated refund for any unused portion of their subscription. BurstNET strives to promptly address any issues or concerns to maintain high customer satisfaction levels. In situations where BurstNET fails to fulfill its service obligations, customers may be eligible for refunds, subject to evaluation. Overall, BurstNET aims to provide flexible refund options while ensuring a fair and transparent approach to customer refunds.
Click the link above to get answers to just about any BurstNET customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More BurstNET Customer Service Contacts
There are of course other ways to contact BurstNET customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and BurstNET will reply our your email.
Conclusion and closing notes
This is BurstNET's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BurstNET agent. This phone number is BurstNET's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-287-7863 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call BurstNET first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, BurstNET has 1 phone number. It's not always clear what is the best way to talk to BurstNET representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for BurstNET. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BurstNET. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.