How do I talk to a live human at Big Bertha's Towing?
A:Dial toll free directly. If not in we are forwarded to cell phone. If in a dead spot, please leave message.Our free phone can also navigate phone menus to get a live human at Big Bertha's Towing for you.
Q:
Does Big Bertha's Towing offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Big Bertha's Towing below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Big Bertha's Towing phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Dial toll free directly. If not in we are forwarded to cell phone. If in a dead spot, please leave message.
What are the hours and when should I call?
Big Bertha's Towing operates the call center for this 800-316-7080 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Big Bertha's Towing call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Big Bertha's Towing phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Big Bertha's Towing staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Big Bertha's Towing is Friday.The most busy day to call is Monday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Big Bertha's Towing is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Big Bertha's Towing staffs the call center well on Friday.
Why Customers Call Big Bertha's Towing
If you have time to do a bit of reading before you call Big Bertha's Towing, we recommend you read over some of our problem-specific articles.
Yes, Big Bertha's Towing has the capability to tow vehicles of all sizes. Whether you have a compact car, a large SUV, a pickup truck, or even a commercial vehicle, our towing service can accommodate your needs. With a fleet of powerful and diverse tow trucks, we are well-equipped to handle any sized vehicle. Our experienced and professional team is trained to safely and efficiently tow vehicles, ensuring that your vehicle will be handled with care throughout the process. From motorcycles to RVs, we have the necessary equipment and expertise to handle any towing job. Rest assured, Big Bertha's Towing is the go-to service for towing vehicles of all sizes.
Big Bertha's Towing operates in a wide range of locations, providing services across several cities and towns. We proudly serve customers throughout the state, covering both urban and rural areas. Our service areas include major highways, busy intersections, residential neighborhoods, and commercial zones. Whether you're stuck on a busy freeway or stranded on a remote country road, Big Bertha's Towing is dedicated to reaching you wherever you are in our operating region. With a fleet of well-equipped tow trucks and a team of highly trained professionals, we ensure prompt and reliable service in our expansive coverage area. Trust Big Bertha's Towing to assist you with your towing needs, no matter where you're located in our operational territory.
Big Bertha's Towing offers a comprehensive range of towing services to cater to various needs. Whether it's a small car or a large truck, we specialize in both light and heavy-duty towing. Our skilled team can safely tow vehicles involved in accidents, breakdowns, or abandonments. Alongside towing, we provide roadside assistance services such as jump-starts, lockout assistance, tire changes, and fuel delivery to get you back on the road promptly. Additionally, our fleet includes flatbed trucks for damage-free transportation of specialty vehicles like motorcycles, classic cars, and exotic automobiles. At Big Bertha's Towing, we prioritize customer satisfaction, ensuring swift, reliable, and professional services 24/7.
Click the link above to get answers to just about any Big Bertha's Towing customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Big Bertha's Towing Customer Service Contacts
There are of course other ways to contact Big Bertha's Towing customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Big Bertha's Towing will reply our your email.
Big Bertha's Towing Customer Help Desk / Web Support
As a last, sometimes only, resort- Big Bertha's Towing customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Big Bertha's Towing's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Big Bertha's Towing agent. This phone number is Big Bertha's Towing's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-316-7080 include and other customer service issues. Rather than trying to call Big Bertha's Towing first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Big Bertha's Towing has 2 phone numbers. It's not always clear what is the best way to talk to Big Bertha's Towing representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Big Bertha's Towing. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Big Bertha's Towing. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.