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Aveda Customer Service

Phone Number & Contact Info

Aveda's Best Phone Number

800-644-4831
Toll-free·Calls Customer Service·Most popular Aveda number
Free tools for easier calling
Q:

How do I talk to a live human at Aveda?

A:Press 1 for US, then press 3. Our free phone can also navigate phone menus to get a live human at Aveda for you.
Q:

Does Aveda offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Aveda below.

Let us call and talk to Aveda for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Aveda phone number to document the phone system.
Here is how our research team describes the way the Aveda phone system greets you: It's a great day at Aveda. To connect with an Aveda online service specialist in the United States, press 1. If you are calling about Aveda plus Rewards or your Aveda plus Rewards membership, press 2. To connect with an Aveda online service specialist in Canada, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for US, then press 3.

What are the hours and when should I call?

Aveda operates the call center for this 800-644-4831 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Aveda call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Aveda phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Aveda staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Aveda is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Aveda

In summation, the best day to call Aveda is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Aveda staffs the call center well on Tuesday.

Why Customers Call Aveda

Below is a sample of recent calls to Aveda, and their purpose. Are any of these similar to the reason you are trying to call?
Billing discrepancy in online order: "I was charged forty nine plus dollars on my PayPal account for an online order when I agreed to a different amount."
- From a call lasting 5m 45s , Mar 27, 2024 4:26 PM
Information about why customers call Aveda is extracted from issues that customers have reported to GetHuman.
Aveda issues reported to GetHuman

Conclusion and closing notes

This is Aveda's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aveda agent. This phone number is Aveda's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-644-4831 include and other customer service issues. Rather than trying to call Aveda first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Aveda has 1 phone number. It's not always clear what is the best way to talk to Aveda representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Aveda. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Aveda. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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