A:Press 0 to reach a representative.Our free phone can also navigate phone menus to get a live human at AvMed for you.
Q:
Does AvMed offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 18 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for AvMed below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this AvMed phone number to document the phone system.
Here is how our research team describes the way the AvMed phone system greets you: So I can verify who you are, you can say, "Look up my member ID," "Look up by social security number," or you can say, "Talk to someone."
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 to reach a representative.
What are the hours and when should I call?
AvMed operates the call center for this 800-882-8633 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 248 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the AvMed call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AvMed phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AvMed staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AvMed is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 248 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call AvMed is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AvMed staffs the call center well on Thursday.
Why Customers Call AvMed
If you have time to do a bit of reading before you call AvMed, we recommend you read over some of our problem-specific articles.
AvMed is a leading health insurance provider offering comprehensive coverage and healthcare solutions. As a trusted name in the industry for over 50 years, AvMed is committed to enhancing the health and well-being of its members. With a strong focus on preventive care and customer satisfaction, AvMed provides a wide range of health plans tailored to meet individuals' unique needs. Their extensive network of healthcare professionals and facilities ensures members have convenient access to quality care. AvMed strives to promote healthy lifestyles by offering wellness programs and resources that encourage preventive measures. As a mission-driven organization, AvMed is dedicated to caring for its members' health and helping individuals and communities thrive by providing reliable and affordable health insurance solutions.
Yes, Avmed offers a wide range of wellness programs to help members achieve optimal health and well-being. These programs are designed to address the physical, emotional, and mental aspects of health. Avmed offers preventive care services such as annual wellness visits, immunizations, and screenings. They also provide personalized coaching programs to support members in achieving their health goals, whether it's weight management, smoking cessation, or stress reduction. Additionally, Avmed offers access to fitness facilities, discounted gym memberships, and online wellness tools. These programs are aimed at promoting a healthy lifestyle and empowering members to make positive changes in their daily habits. Avmed's wellness programs are designed to enhance overall well-being and support members in living healthy, happy lives.
Avmed offers a range of health insurance plans to cater to individuals and businesses. Their plans include individual and family plans, employer-sponsored group plans, and Medicare Advantage plans. The individual and family plans cover essential benefits such as preventive care, prescription drugs, and hospital stays, offering different levels of coverage to suit individual needs and budget. Avmed also partners with employers to provide group plans for employees, offering comprehensive coverage with access to a wide network of healthcare providers. For those who qualify for Medicare, Avmed offers Medicare Advantage plans that combine hospital, medical, and prescription drug coverage. With a variety of options, Avmed aims to meet the diverse needs of their customers, ensuring affordable and quality healthcare coverage.
Click the link above to get answers to just about any AvMed customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call AvMed is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and AvMed will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- AvMed customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is AvMed's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AvMed agent. This phone number is AvMed's best phone number because 1,488 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-882-8633 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call AvMed first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, AvMed has 1 phone number. It's not always clear what is the best way to talk to AvMed representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for AvMed. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AvMed. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.