Arm & Hammer Customer Service

Phone Number & Contact Info

Arm & Hammer's Best Phone Number

800-524-1328
Toll-free·Calls Customer Service·Most popular Arm & Hammer number
Free tools for easier calling
Q:

How do I talk to a live human at Arm & Hammer?

A:Calling this Arm & Hammer number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Arm & Hammer for you.
Q:

Does Arm & Hammer offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Monday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Arm & Hammer below.

Let us call and talk to Arm & Hammer for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Arm & Hammer phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Arm & Hammer number should go right to a real human being
In fact, much of this information on this page is superfluous because this Arm & Hammer phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Arm & Hammer operates the call center for this 800-524-1328 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 54 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Arm & Hammer call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Arm & Hammer phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Arm & Hammer staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Arm & Hammer is Monday. The most busy day to call is Wednesday, which averages 1050% more phone calls by comparison. Again, this is based on a sample of 54 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Quietest
Tue
Wed
Busiest
Thu
Fri

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Arm & Hammer

In summation, the best day to call Arm & Hammer is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Arm & Hammer staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Arm & Hammer

If you have time to do a bit of reading before you call Arm & Hammer, we recommend you read over some of our problem-specific articles.

Are Arm & Hammer products safe for the environment?

Yes, Arm & Hammer products are safe for the environment. As a responsible and eco-conscious company, Arm & Hammer is committed to creating products that minimize their impact on the environment. We prioritize sustainability in our manufacturing and sourcing processes to ensure that our products are safe for both humans and the planet. Our products are formulated with biodegradable and eco-friendly ingredients that break down naturally without causing harm to the environment. Additionally, we strictly adhere to all environmental regulations and guidelines in order to responsibly package and distribute our products. With Arm & Hammer, you can trust that our products are not only effective but also safe and environmentally friendly.

Are Arm & Hammer products tested on animals?

No, Arm & Hammer does not test their products on animals. They are committed to providing products that are safe and cruelty-free. Arm & Hammer supports and promotes alternative testing methods that do not involve animals. They adhere to the principles of the Five Freedoms, which ensure animal welfare and prevent any harm or unnecessary suffering. Arm & Hammer is dedicated to meeting the highest standards of product quality and safety while also respecting the rights and well-being of animals. As a responsible and ethical company, they continuously work towards finding innovative solutions that eliminate the need for animal testing in the industry.

Are Arm & Hammer products gluten-free?

Yes, Arm & Hammer products are gluten-free. Arm & Hammer understands the concerns of individuals with gluten sensitivities or allergies, and we have taken measures to ensure that our products are safe for consumption by those following a gluten-free diet. We do not add gluten-containing ingredients to our products, and we have implemented strict manufacturing processes to prevent cross-contamination. However, we recommend checking individual product labels for any specific allergen information. Arm & Hammer is committed to providing high-quality products that meet the needs of all our customers, including those with gluten sensitivities or allergies.

Top Arm & Hammer customer service problems

Click the link above to get answers to just about any Arm & Hammer customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Arm & Hammer is extracted from issues that customers have reported to GetHuman.
Arm & Hammer issues reported to GetHuman

Conclusion and closing notes

This is Arm & Hammer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Arm & Hammer agent. This phone number is Arm & Hammer's best phone number because 2,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-524-1328 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Arm & Hammer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Arm & Hammer has 1 phone number. It's not always clear what is the best way to talk to Arm & Hammer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Arm & Hammer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Arm & Hammer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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