Arbitron, Inc. Customer Service

Phone Number & Contact Info

Arbitron, Inc.'s Best Phone Number

800-543-7300
Toll-free·Calls Customer Service·Most popular Arbitron, Inc. number
Free tools for easier calling
Q:

How do I talk to a live human at Arbitron, Inc.?

A:Calling this Arbitron, Inc. number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Arbitron, Inc. for you.
Q:

Does Arbitron, Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Arbitron, Inc. below.

Let us call and talk to Arbitron, Inc. for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Arbitron, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Arbitron, Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Arbitron, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Arbitron, Inc. operates the call center for this 800-543-7300 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 16 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Arbitron, Inc. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Arbitron, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Arbitron, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Arbitron, Inc. is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 16 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Arbitron, Inc.

In summation, the best day to call Arbitron, Inc. is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Arbitron, Inc. number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Arbitron, Inc.

If you have time to do a bit of reading before you call Arbitron, Inc., we recommend you read over some of our problem-specific articles.

What is Arbitron, Inc.?

Arbitron, Inc. is a leading media and marketing research firm specializing in audience measurement and consumer insights. With a mission to provide valuable data and analysis to media companies and advertisers, Arbitron collects and analyzes radio, television, and digital media audience measurement data. They utilize innovative methodologies and technologies to capture and interpret audience behaviors, preferences, and trends. By offering comprehensive and accurate audience measurement services, Arbitron helps media organizations make informed decisions about programming, advertising, and marketing strategies. With over 50 years of experience, Arbitron has established itself as a trusted source of audience measurement data, empowering businesses to optimize their media investments and better engage with their target audiences.

How accurate are the audience measurements provided by Arbitron?

Arbitron, Inc. takes great pride in providing highly accurate audience measurements. Our comprehensive and sophisticated methodologies ensure reliable and precise data. We employ multiple sources, including portable people meters (PPMs) and diary surveys, to capture diverse listening habits across various platforms. PPMs, worn by a representative sample of individuals, automatically detect and record inaudible codes embedded in audio broadcasts. Paired with diary surveys, we gain a comprehensive understanding of listenership behaviors. These data collection methods undergo rigorous testing to guarantee accuracy and eliminate biases. Statistical weighting techniques are then applied to reflect the entire population accurately. Our commitment to quality control and continuous improvement further enhances the precision of our audience measurements. We aim to provide our clients with the highest level of confidence in their decision-making processes.

How does Arbitron collect audience measurement data?

Arbitron, Inc. collects audience measurement data through various methods to ensure accurate and reliable results. The primary approach is the use of Portable People Meters (PPMs), which are small devices that respondents carry with them throughout their day. PPMs automatically and unobtrusively capture inaudible codes embedded in broadcast signals, allowing Arbitron to track what individuals are listening to or watching. Additionally, Arbitron utilizes online surveys and diaries where participants can report their media consumption habits. These methods cover both traditional and digital media platforms. To ensure representative samples, Arbitron randomly selects households and individuals to participate in their rating panels, ensuring diverse and comprehensive data. Privacy and confidentiality are of utmost importance, with strict guidelines in place to protect the identity and information of respondents.

Top Arbitron, Inc. customer service problems

Click the link above to get answers to just about any Arbitron, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Arbitron, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Arbitron, Inc. agent. This phone number is Arbitron, Inc.'s best phone number because 96 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-543-7300 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call Arbitron, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Arbitron, Inc. has 1 phone number. It's not always clear what is the best way to talk to Arbitron, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Arbitron, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Arbitron, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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