Amtrak Phone Number

Calling Amtrak customer service faster by GetHuman

800-872-7245
Customer service
Current Wait: 35 mins (18m avg)
Hours: 24 hours, 7 days
Best time to call: 8:30am
Ranked #1 of 8 contact options
42,733 customers like this number
Amtrak customer service

Amtrak Phone Number 800-872-7245 - by the Numbers

Phone number to dial
800-872-7245
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Purchasing
Call center hours
24 hours, 7 days
Best time to dial
8:30am
Navigate phone maze to a human
Say "It's something else" OR Press 0 when automated options begin.
Average wait
18
Current wait
35
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email or web or twitter
Quality of communication
36%
Quality of help
40%
Customer votes
42,733
Information last updated
Sun Jan 21 2018 10:00:00 GMT+0000 (UTC)

Amtrak's Best Toll-Free/800 Customer Phone Number

This is Amtrak's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amtrak agent. This phone number is Amtrak's Best Phone Number because 241,140 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-872-7245 include Make a Booking, Complaint, Refund, Missing Items, Cancel or Change Booking and other customer service issues. The Amtrak call center that you call into has employees from Pennsylvania and is open 24 hours, 7 days according to customers. In total, Amtrak has 4 phone numbers. It's not always clear what is the best way to talk to Amtrak representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Amtrak

While 800-872-7245 is Amtrak's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Amtrak customers, is by calling their 877-444-4773 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-444-4773 for Customer Service. If you think this information is inaccurate or know of other ways to contact Amtrak please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Amtrak.
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