AT&T Wireless New Customer Concierge

Phone Number & Getting a Rep

AT&T Wireless New Customer Concierge number

888-715-3291
Toll-free·Calls New Customer Concierge·See main phone number & contact info
Q:

How do I talk to a human at this AT&T Wireless number?

A:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 4am-9pm, Sat 4am-4pm PST. The least busy day is Tuesday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to AT&T Wireless New Customer Concierge?

A:The average hold time is 7 minutes. The longest hold times are on Friday, and the shortest are on Monday.

All AT&T Wireless customer service contact information

This is the #5 most popular AT&T Wireless phone number out of 6. Click above to go back to the main customer service number and other contact information, including AT&T Wireless email addresses, twitter handles, and live chat options.

More AT&T Wireless Customer Phone Numbers

Customer Service

800-331-0500
Main phone number · Toll-free · Mon-Fri 8am-10pm, Sat-Sun 7am-7pm EST · Press 0 then 0# then 0 · Are you calling about the number you are calling from? Yes or No.

BusinessDirect

866-499-8008
Toll-free · Mon-Fri 8am-10pm EST · Choose an option, 1 step required. ·

New Customers

800-756-0134
Toll-free · 24 hours, 7 days · Press 1 to sign up for service, press 1 for customer service, please 3 for upgrading service ·

Customer Service

611
24 hours, 7 days · Only from a AT&T Wireless phone · From your cell phone say "Representative" or "Agent" ·

International Customer Service

314-925-6925
24 hours, 7 days · Calling this AT&T Wireless number should go right to a real human being · Are you calling about the number you are calling from? Yes or No.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this AT&T Wireless phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.

What are the hours and when should I call?

AT&T Wireless operates the call center for this 888-715-3291 phone number Mon-Fri 4am-9pm, Sat 4am-4pm PT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 12,034 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AT&T Wireless phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AT&T Wireless staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AT&T Wireless is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 12,034 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call AT&T Wireless is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AT&T Wireless staffs the call center well on Tuesday.
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