How Do I Turn Off Auto Renewal on iTunes?

If you've tried out the trial version of the iTunes app for free, then you'll need to cancel it before it auto renews and you are charged. To stop iTunes from renewing, you'll need to turn off the autorenewal feature, which you can do either from your iPhone or computer. This article will provide you with simple steps to cancel your auto renewal and avoid future billing.

Dec 9, 2022

How do I turn off auto renewal on iTunes?

If you've tried out the trial version of the iTunes app for free, then you'll need to cancel it before it auto renews and you are charged. To stop iTunes from renewing, you'll need to turn off the autorenewal feature, which you can do either from your iPhone or computer. Follow these simple steps to avoid future billing.

Turn off automatic renewal using your iPhone

You can cancel your iTunes automatic renewal using your iPhone or another Apple device such as an iPad or iPod.

1. Using your iPhone or device, navigate to ‘Settings,' which can be found on the Home screen.

2. Then find the App and iTunes Stores option and open it up.

3. You can then click on ‘View Apple ID.' You may be asked for a password, which you can enter when prompted.

4. Next, you'll see a page that displays the Account Settings. You can click on ‘Manage,' which can be found under the Subscriptions section. This will allow you to view your subscriptions.

5. You can then choose the subscription you want to cancel. You'll see information on the screen about your subscription. This will include billing dates. If you want to turn off iTunes automatic renewals, you can do so on this page by turning off automatic renewals. Your iTunes automatic subscription will now be canceled, and you won't be charged anything more.

Turn off auto renewal using your computer

If you prefer, you can cancel your iTunes auto-renewals using your laptop or computer. Follow these steps if you don't have access to an iPhone or Apple device:

1. The first thing you need to do is launch iTunes by clicking on the iTunes icon on your computer. You'll then see your iTunes library and can click on the iTunes store, which is located on the top toolbar.

2. Then click on the account link located on the right-hand side of the screen. If you don't see this, you can also click on ‘Store,' which is on the top menu bar. Then select ‘View Account.'

3. You'll then be asked to log into your iTunes account if you're not already logged in. After logging in, you'll be able to see a screen with your account information.

4. Click on ‘manage,' which can be found under ‘Settings.' This will show you your subscriptions and allow you to manage them. You'll be able to view the auto renewal dates and cancel your subscriptions.

3. Click on ‘Edit,' which is located at the right of the subscription you want to change. You'll then be confronted with an edit subscription screen.

4. You can then change the auto renewal button from on to off and confirm your selection. You will now have turned off Auto-Renewals.

Contact iTunes Customer Service Team

If you're having problems canceling your iTunes autorenewal using the above method, you may like to contact the iTunes customer service team. You can contact an iTunes representative either by phone, email, or through live chat on the iTunes website.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for iTunes Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like iTunes in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Turn Off Auto Renewal on iTunes? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

iTunes

Asked 4 years ago
Updated 2 years ago
Viewed 1,969,244 times
iTunes
Turn off autorenewal on iTunes
Cancel autorenewal on iTunes
How do I turn off auto renewals on iTunes?

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!