iBotta Customer FAQ

Please ensure your app is updated to the latest version and check your internet connection. If the issue persists, try resetting your password using the 'Forgot Password' link on the login page. If that doesn't work, follow the contact information link available on this page for further assistance.

Puedes retirar tu dinero de iBotta a través de PayPal, Venmo, o decidiendo cambiar tus ganancias en una tarjeta de regalo para tiendas específicas. Necesitas un saldo mínimo de $20 para retirar dinero de iBotta. Para hacer esto, dirígete a "Retirar efectivo" desde la aplicación. Luego elige si quieres retirar a través de PayPal, Venmo o una tarjeta de regalo. Si eliges PayPal o Venmo, ingresa tu información de cuenta. Si eliges una tarjeta de regalo, selecciona la tienda y el monto. El dinero debería estar disponible en tu cuenta de PayPal o Venmo, o en la tarjeta de regalo que seleccionaste, en un periodo de 24 horas.

We're sorry to hear about the trouble you're experiencing. When using iBotta, the first thing to ensure is that the product you've purchased exactly matches the details in the offer. Sometimes even a slight variation can lead to errors. If you're positive the product matches the offer, try rescanning the barcode. If even then the UPC isn't accepted, there is a possibility of an error within the iBotta system, for which we apologize. In such cases, you can reach out to iBotta's customer support for assistance. They are responsive and dedicated to resolving such issues.

To use iBotta rewards at Walmart, you first need to earn cash back by completing tasks and purchasing products from your iBotta offers. Once you've earned at least $20, you can transfer the money from your iBotta account to a gift card for Walmart. Launch the iBotta application, select "Withdraw Cash" from the "Account" section. Select "Gift Cards", then choose Walmart from the list. Enter the amount and hit "Withdraw". An e-gift card will be sent to your email, which you can then use at Walmart. Please note that you must have a balance of at least $20 to withdraw.

We're sorry to hear that you're having trouble accessing your iBotta account. Since you can't access your email, you'll need to regain access to recover your iBotta account. This is due to security reasons and to protect your personal information. We highly suggest seeking help from your email service provider to regain access to your email account. Once you have access to your email, you will be able to retrieve the code and log in to your iBotta account successfully.