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eForCity.com Customer FAQ

Top Answers & How-to Guides

What is eForCity.com's Phone Number?

The question we are asked most often is about how to talk to eForCity.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return an item without the original packaging on eForCity.com?

Yes, you can return an item without the original packaging on eForCity.com. We understand that sometimes the original packaging may...
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Returns

How Do I Return Something to eForCity.com?

If you want to return something you bought from eForCity, you may be able to get a refund if you meet the return qualifications. These...
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Are there any restrictions on the types of items that can be returned?

Yes, there are some restrictions on the types of items that can be returned. For hygiene and safety reasons, eForCity.com does not...
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How long does it take to process a return on eForCity.com?

Returns on eForCity.com typically take 7-10 business days to process. Once we receive your returned item, our team will carefully inspect...
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Is there a restocking fee for returned items?

No, there is no restocking fee for returned items at eForCity.com. We strive to provide a hassle-free shopping experience for our customers,...
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Can I return an item without the original packaging on eForCity.com?

Yes, you can return an item without the original packaging on eForCity.com. We understand that sometimes the original packaging may...
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Shipping

What is the shipping policy for eForCity.com?

eForCity.com offers shipping within the United States and internationally. Domestic shipping is primarily handled by USPS (United States...
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Does eForCity.com offer international shipping?

Yes, eForCity.com offers international shipping to select countries worldwide. Customers outside of the United States can browse the...
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Order Modifications

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but please note that this is subject to certain conditions. If you...
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Can I exchange a product for a different one on eForCity.com?

Yes, eForCity.com offers a hassle-free exchange policy for customers. If you would like to exchange a product for a different one,...
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Order Tracking

How to track my order on eForCity.com?

To track your order on eForCity.com, simply follow these easy steps. First, log in to your account on the website. If you don't have...
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Payment Methods

What payment methods does eForCity.com accept?

At eForCity.com, we offer a range of secure and convenient payment methods to ensure a smooth and hassle-free shopping experience....
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Warranty

What is the warranty policy for products bought on eForCity.com?

At eForCity.com, we stand behind the quality of our products. We offer a comprehensive warranty policy to ensure customer satisfaction....
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Help me with my eForCity.com customer service issue

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